Ron J. Email and Phone Number

• Provide technical product information to prospective customers both virtually and on-site• Use technical and consultative skills on sales demos to help Sales Executives close business• Contribute in the setup, strategy, and design of high profile, high contract value, and complex sales demo events• Consolidate and prioritize prospects' desired functionality discovered in the sales process• Develop a strong foundation and understanding of event solution integrations and offer best practices to organizations• Conduct product training and continuing education for entire sales team• Collaborate with the Marketing teams to create and maintain technical sales collateral• Respond to advanced technical product questions posed in requests for proposals• Work with technology to help roll out new product releases• Meet with sales management and product development to discuss and prioritize product enhancements

-Customer Experience focused account analyst, emphasis on Strategic Meetings Management (SMM)-Assistance in best practices and strategic goals, through account utilization and Cvent interactivity-Guide to other areas of the organization (SME's, Client Support and AppSupport management)-Provide regular cadence calls, outlining new account features and practices in the SMM/event modules.

• Support and maintain relationships with over 200 client accounts through personalized product training's, assistance in implementing software into the organization, and best practice reviews to streamline processes and increase return on events• Leverage client marketing efforts with email campaigns and social media• Collaborate with our technology team to implement new features based on client enhancement requests and industry needs• Assess event budgeting to continually increase savings on an organizations total event expenditures • Mentor and train junior employees• Work as an E-commerce specialist to the overall client base in addition to daily responsibilities • Implement Merchant Account integrations and advise clients on E-commerce best practices • Troubleshoot E-commerce issues and work with our technology team to resolve them

• Support and maintain relationships with over 200 client accounts through personalized product training's, assistance in implementing software into the organization, and best practice reviews to streamline processes and increase return on events• Leverage client marketing efforts with email campaigns and social media• Collaborate with our technology team to implement new features based on client enhancement requests and industry needs• Assess event budgeting to continually increase savings on an organizations total event expenditures • Mentor and train junior employees• Work as an E-commerce specialist to the overall client base in addition to daily responsibilities • Implement Merchant Account integrations and advise clients on E-commerce best practices • Troubleshoot E-commerce issues and work with our technology team to resolve them

Provide educational consulting to prospective familiesMarket K12 to Potential students and familiesAssist clients in finding benefical solutions through K12Manage Client Accounts Process Registrations Extensive email and phone contact with Parents and Educational Centers Provide operational support and services to clients

Manage Client AccountsProcess Registrations Extensive email and phone contact with Parents and Educational CentersProvide operational support and services to clients

Provide Operational Support & Services to Clients in the Non Profit EnvironmentMaintain working relationship with a client list of over 100 OrganizationsMaintain Databases as well as respond to Customer Inquiries via Email & Phone

•Provide Operational Services & support to customers in the Government Procurement process•Assist in customer registration & provide assistance. Made Outbound Calls•Working in team environment to solve customer problems- Federal Contracting/Procurement: primary contact with private companies- Extensive email and phone communication with representatives of private companies•Manage databases and perform clerical duties