Ron Jacobs Email & Phone Number

Toronto, Ontario, Canada

In this role I owned the success of ten Enterprise Resource Planning (ERP) tools across a $1.5B global manufacturing and distribution organization, where I advanced initiatives to ensure optimal performance, data integrity, and user satisfaction. I drove the alignment of an internal staff of three and multiple external partners that supported 1000+ users across the enterprise. Some key achievements include:• I served as the escalation point of contact for teams and end user, I corrected system bugs and integrated enhancements into all ERPs.• I remained up-to-date with industry trends and emerging technologies related to ERP systems allowing me to serve as subject matter expert for recommendations for relevant advancements that enhanced business processes.• I led the building and tracking of spending of multi-million dollar Capital and Expense budgets.• I was the director behind the seamless migration from a singular disaster recovery strategy to a cloud based solution.

Toronto, Ontario, Canada

I steered a team of seven and led multiple 3rd party consultants challenged with meeting the computer and telecommunication needs of 300 users across eight facilities. I ensured the resiliency, security, design, and high availability of the network, data centers, endpoints, as well as critical on-premises applications.Some key achievements include:• I composed and implemented IT policies that were key supports to corporate governance in guiding the integration of PolyAir - a $150M company - with the $1.2B global organization, Intertape Polymer Group.• I was the migration lead that transferred one Transportation Management System to a parent company corporate standard that increased savings and reporting effectiveness.• I directed the migration of all on-premises systems to a Cloud-based environment, which helped drastically increase the uptime of all systems including the mirroring of key systems.• By creating Created key shipping efficiency metrics that maximized the Operations Team shipping efficiencies, I was able to support the team in generating a 20% increase in shipping productivity, resulting in a $1.5M savings.

Toronto, Ontario, Canada

Beginning my tenure with PolyAir I was challenged with the development and execution of an IT strategy that fully aligned with organizational goals and objectives. I provided the vision, direction, and guidance to the IT department, steering the design, implementation, and maintenance of a technology infrastructure, including networks, systems, databases, and hardware. Some key achievements include:• By overhauling a stagnant, reactive IT department, I created forward thinking proactive group that remained focused on innovation and efficiencies through the combination of technology and process re-engineering.• Through the adoption of standardized hardware configurations and the implementation of proactive monitoring tools I was able to significantly cut the downtime of all core systems.• I introduced an RF WMS that improved inventory accuracy to 98% which significantly increased warehouse efficiency thus boosting customer satisfaction.• I led the transformation of a custom CRM application into a centrally managed role based environment; regularly maintained data integrity and consistency.• I led the implementation of a web-based tool that supported customers and internal Sales team in the rapid development and delivery of a quote, boosting efficiency within quoting operations by 30%.• By launching Cognos - a noted leader in Business Intelligence software - I steered the unlocking of a wealth of proprietary data and opening availability to all internal and remote users, providing a 20% increase in efficiency and a focus on key metrics.My earlier career experience includes roles with the Globelle Corporation as a MIS Manager, Manager of Information Technology, a Manager of Special Projects, a Logistics Manager and a Controller. Additionally, I was the Chief Financial Officer for CBC Computer Brokers, a US subsidiary of Globelle Corporation.

Honors Bachelor Of Commerce, Computer Science, Finance & Accounting

Bachelor Of Arts - Ba, Sociology