Case Processor (Office Automation)
Current- Support multiple offices and teams consisting of professional and technical employees both remotely and onsite- Retrieve from automated systems a variety of reports/technical material including forms, correspondence, supporting statements, and documents that contain legal, technical, or procedural language pertaining to the administration of the revenue laws- Prepared transmittals, boxes and shipped case files and other business documents- Received and controlled mail and suspense items, routing them directly to the appropriate person for office action- Preparing reports utilizing many different databases, spreadsheets and graphics