Ron G Knox Email & Phone Number

Lafayette, Co

Provide aerial videography, aerial 3D models, photography and Solar PV thermal inspection for diverse client base. We pilot various types of UAV’s they are the Autel EVO II Enterprise 6k, Mavic 2 Enterprise Advanced, Phantom 4 Pro v2 UAV’s, the sensors we have on board our fleet include 6k sensor on the EVO II enterprise, thermal sensor 640×512 30 MHz radiometric on the Mavic 2 Enterprise Advanced and 1” sensor on the Phantom 4 Pro v2. Hold direct responsibility for all business management functions, including customer service, marketing, sales and fiscal oversight. Contracted by clients to provide specialized search and rescue services using thermal inspections. Attend local trade shows to network with potential clients and industry leading businesses to establish partnerships and drive company exposure. Obtained and maintain FAA 107 Pilot’s Certification, as well as Level 1 Thermographer Certification.

Lafayette, Colorado

Coordinate and execute drone dance shows for clients based on their individual requests and specifications. Handle all technology related aspects, including managing and maintaining hardware and software systems. Design and build hardware and configure software for drones equipped with lights to complete customized shows. Oversee all logistics and compliance related tasks, including obtaining airspace waivers, monitoring safety restrictions, coordinating equipment transports and maintaining data integrity. Establish and monitor budgets, driving cost control to maximize profit.

Promoted to provide strategic leadership of technology operations across the US, including building and leading a nationally dispersed team of 5 technical resources. Held direct oversight of infrastructure operations, network access and cyber security aspects, as well as incident response, disaster recovery and system/network administration. Partnered with senior leadership on strategic planning, process improvement, cost analysis and capacity planning. Managed and allocated $2M operating budget and project budgets of up to $900K.Led the implementation of Track-IT help desk system to enhance ticket response/resolution time; introduced key performance indicators (KPIs) and trained team members on how to track them to ensure the attainment of Service Level Agreement (SLA) requirements. Introduced risk mitigation and disaster recovery strategies to effectively manage network outages, achieving 98% uptime over the last 3-years. Directed the conversion from MPLS WAN to full mesh DMVPN between manufacturing sites, eliminating redundancy and reducing WAN downtime across all sites. Designed and implemented VMware environment, condensing 50 physical servers down to a cluster of 6 hosts, which reduced physical server footprint, cooling and power consumption. Implemented NetApp SAN for the new environment to reduce storage footprint and file server sprawl.Spearheaded the replacement of PBX system to enhance communications; researched and onboarded Cisco VoIP phone system across the organization.Facilitated email upgrade from Exchange 2003 to Exchange 2013, delivering in 2 months and at $50K under budget.Provided end-to-end leadership of the implementation and configuration of VMware Horizon link cloned pools for manufacturing plant, driving a 50% cost reduction through the replacement of desktops with PCoIP terminals.Led the conversion from Exchange 2013 to Office 365, standardizing across all functional areas to support data sharing and collaboration.

Coordinated and executed network and systems administration functions to support operations across multiple sites. Provided technical expertise for the support and management of various systems, devices and applications for all users, handling system implementations, configurations and support. Identified technology needs and issues and performed technical troubleshooting, diagnostic testing, system/hardware deployment and network administration.Designed and implemented various systems and technologies, including Windows 2003 remote access server, wireless LAN and SQL 2000 Server. Completed numerous software upgrades to enhance system performance, including migrating from Novell 4.11/5.1 to Windows 2003 Active Directory infrastructure, as well as Novell 5.1 BorderManager Firewall to Cisco PIX Firewall. Led a large-scale backbone upgrade for all infrastructure hardware at the site to eliminate network downtime and mitigate security risks. Implemented Exchange 2000 email server and integrated iHateSpam Server to reduce email spam. Installed, configured and maintained virus protection for all workstations and servers using McAfee 3.1 ePolicy Orchestrator management tool. Introduced a nightly backup process using Seagate Exec 9.0 to backup information and support data recovery for servers within a centralized location.

Architected, administered and maintained network system supporting business applications, email, internet, data management and print services for 600 workstations. Performed a broad-scope of responsibilities to support all systems, including new installations, migrations, upgrades and troubleshooting. Implemented and managed backup services, disaster recovery planning and execution, data security and LAN performance monitoring to support a 176-server environment, as well as 600 onsite and remote workstations. Installed and configured various technologies, including Windows 2000 Advanced Servers, Exchange 2000 with Active Directory and Redhat 7.1 Linux Server.