Ron Maki Email and Phone Number
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Automotive AfterSales Professional with a background in a variety of Fixed Operation settings. Highly analytical, strategic thinker who excels in every endeavor. A proven Fixed Ops Manager, Director, and Trainer with excellent computer, operational, process, and management skills. Strong leader, able to work with a variety of audiences including: executive, technical, production, sales, and customer. Committed to customer service and organizational development through the personal growth of employees and organizational competence.
Volkswagen Of America, Inc
View- Employees:
- 5288
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Fixed Operations Manager Area 5E San Diego-Palm Springs-Hawaii Volkswagen Group Of AmericaVolkswagen Of America, Inc Aug 2017 - PresentSan Diego, California
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Regional Service CoachVolkswagen Of America, Inc Jun 2016 - Aug 2017Woodland Hills, CaliforniaProvided analysis of fixed operations, and identified improvement opportunities. Provided coaching and teaching of managers to be excellent leaders while achieving great customer satisfaction and, gross profit.
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Service Xpress Field SpecialistVolkswagen Of America, Inc Mar 2013 - Jun 2016Woodland Hills, CaFixed Operations Field Specialist, working with Volkswagen dealers on all aspects of Fixed Operations, with focus on Service Xpress success.
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Service ManagerGarden Grove Hyundai Sep 2011 - Feb 2013Garden Grove, California, United StatesManage financial operations while increasing YOY gross profit 30 plus percent. Implemented many foundational fixed ops processes, while managing 35 plus employees. Manage warranty expense on a daily basis.
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Service Manager / Power Ford Lincoln TustinAutonation Ford Tustin Jan 2010 - Sep 2011Tustin, CaResponsible for all aspects of fixed operations, managing 30 plus employees. Installed many foundational processes, and drove department to top of Region, Zone and Market, for brake, battery, and tire sales. Successfully navigated through Step One Warranty Self Audit and earned early graduation. Maintained all equipment operations and compliance to all municipal regulations. Coordinated all IIPP efforts.
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Service Director / Power Toyota IrvineAutonation Toyota Scion Irvine Aug 2009 - Jan 2010Irvine, CaWhile managing 50 plus employees, created a retail culture of selling to entire staff. Achieved better than Zone CSI for six consecutive months, Develop and installed Technician Production accountability process. Coordinated advertising and marketing efforts to entire database. Controlled department financial operations and expenses. -
Fixed Operations DirectorAutonation Jun 2008 - Jul 2009Cerritos, CaResponsible for 30 Southern California service centers, including collision and parts operations. Managed all aspects of fixed operations, while motivating store managers to generate revenue and gross profit. Played vital role in developing and installing technician wage grids in all stores. -
Fixed Operations TrainerAutonation Feb 2006 - Jun 2008Cerritos, CaResponsible for Fixed Operation training for 34 Southern California service centers, including luxury brands. Developed curriculum and delivered training to Service Management, Service Advisors, and support staff. Training included, classroom training/facilitation, along with in-dealer one on one training/coaching. Developed and assisted with implementation of fixed operation initiatives, provide in dealer support and evaluation of effectiveness by measurement.
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Service ManagerTuttle-Click Tustin Chrysler Jeep Dodge Ram - Service 1987 - 1997
Ron Maki Skills
Ron Maki Education Details
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Public Relations, Advertising, And Applied Communication -
Business Administration And Management, General
Frequently Asked Questions about Ron Maki
What company does Ron Maki work for?
Ron Maki works for Volkswagen Of America, Inc
What is Ron Maki's role at the current company?
Ron Maki's current role is Fixed Operations Manager Area 5E San Diego/Hawaii Volkswagen Group of America, Inc.
What is Ron Maki's email address?
Ron Maki's email address is ro****@****ail.com
What is Ron Maki's direct phone number?
Ron Maki's direct phone number is +171432*****
What schools did Ron Maki attend?
Ron Maki attended San Jose State University, Fullerton College.
What skills is Ron Maki known for?
Ron Maki has skills like Warranty, Customer Satisfaction, Dealers, Operations Management, Automotive, Automotive Aftermarket, Vehicles, Dealer Management, Team Building, Training, Leadership, Management.
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