Ron Premmaneesakul Email & Phone Number

Bangkok, Th

Bangkok, Bangkok City, Thailand

Bangkok City, Thailand

Bangkok City, Thailand

Bangkok, Bangkok City, Thailand

• Collaborate with scrum master for required scrums and agile product development cycle• Plan and execute the company’s innovation product roadmap and timeline• Coordinate with technical teams to design the structure and requirements of an epic• Gather and highlight bugs, general tickets and assign to sprints• Set weekly client’s meetings to report the progress of the product and deliverables• Assist the QA team in testing the products before approving the… Show more • Collaborate with scrum master for required scrums and agile product development cycle• Plan and execute the company’s innovation product roadmap and timeline• Coordinate with technical teams to design the structure and requirements of an epic• Gather and highlight bugs, general tickets and assign to sprints• Set weekly client’s meetings to report the progress of the product and deliverables• Assist the QA team in testing the products before approving the releases• Present the product details and provide demo to high level clients Show less

Bangkok, Bangkok City, Thailand

• Form and manage the company’s customers solutions team• Conduct deployments with domestic and internal clients • Set up onsite and online training schedule and content for clients • Evaluate and follow up on client’s performance in using the company’s technologies• Manage Customer Solutions Team and set a procedure for supporting clients• Compile e-learning materials for clients to refer to

Bangkok, Thailand

• Manage relationships with 3rd party value added partners• Sign-up new partners in Asian Pacific in order to grow business relationships and gross revenue for the company and all affiliated companies• Manage enterprise accounts, with a Focus on promoting company solutions• Training sales reps and account managers at affiliate and partner companies on how to services customer accounts• Provide value added feedback to engineering and design teams about product direction and… Show more • Manage relationships with 3rd party value added partners• Sign-up new partners in Asian Pacific in order to grow business relationships and gross revenue for the company and all affiliated companies• Manage enterprise accounts, with a Focus on promoting company solutions• Training sales reps and account managers at affiliate and partner companies on how to services customer accounts• Provide value added feedback to engineering and design teams about product direction and feedback from customers and partners• Manage localized marketing campaigns for all product lines within company’s portfolio• Organize and present company solutions at trade events. • Manage local sales team and account managers• Assist with company marketing initiatives Show less

Bangkok

- Formulate, organize and monitor inter-connected projects- Decide on suitable strategies and objectives- Coordinate cross-project activities- Lead and evaluate project managers and other staff- Develop and control deadlines, budgets and activities- Apply change, risk and resource management

Bangkok

- Achieve the key performance indicators targets focusing on Customer Satisfaction, Quality and Average handling time and ensure accurate reporting is provided by the staff- Lead and role model the Cultural goals of the organization in order to maximize staff engagement, attendance and retention- Counsel and support the team on day-today operating activities. Act as a point of escalation for managing and resolving complaints, enquiries and provider relationship issues-… Show more - Achieve the key performance indicators targets focusing on Customer Satisfaction, Quality and Average handling time and ensure accurate reporting is provided by the staff- Lead and role model the Cultural goals of the organization in order to maximize staff engagement, attendance and retention- Counsel and support the team on day-today operating activities. Act as a point of escalation for managing and resolving complaints, enquiries and provider relationship issues- Hold regular team/individual meetings to communicate process updates, review performance, provide effective feedback and set targets/priorities- Attend calls/meetings with client BU to review the performance and align on priorities- Contribute to recruiting quality candidates and develop training plans to address errors, service failures and skills gap- Succession planning to develop staff’s leadership skills required to manage the team effectively in the Team Leader’s absence Show less

- Responsible for training incoming consultants across the insurance platform- Develop training plans and training materials for all the products across the insuranceplatform- Interview prospective employees- Identifying development needs within the department through claims analysis andtraining consultants on a one to one basis- Accountable for Quality Claims Monitoring for claims assessed by the consultants

Thailand

- Assessing insurance claims with the decision based on assessment rules and policy wordings- Advising customers accurately and courteously on products and services

Bangkok Metropolitan Area, Thailand

- Responsible for designing and delivering a customize license management system on Lotus Notes- Responsible for documentation of the whole software development life cycle for the license management system- Worked as an IT help desk engineer to assist in daily tasks and requests

Bachelor'S Of Science, Technology Management

Education record