Ron Quick Email & Phone Number

Wasington, D.C.

Senior Event Services Manager,Gaylord National, Oxon Hill Maryland (Feb 2018 to Present) (596,000 sq. ft. Meeting space) Manage day to day business operations of the department and set up of all meeting space. Command and motivates the team to deliver high quality service while interacting with clients. Monitor all administrative aspects of the Event Service department. Reviews Meeting Planner Survey results and participates in the development and… Show more Senior Event Services Manager,Gaylord National, Oxon Hill Maryland (Feb 2018 to Present) (596,000 sq. ft. Meeting space) Manage day to day business operations of the department and set up of all meeting space. Command and motivates the team to deliver high quality service while interacting with clients. Monitor all administrative aspects of the Event Service department. Reviews Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges.  As a Sr. Event Service Manager I am the liaison for all events from start to finish leading the team to meet client expectations. Show less

Washington D.C. Metro Area

 Opened the Marriott Marquis, Downtown Washington DC in 2014. Developed the standard for organizing the inventory for ease of setting rooms daily. Managed 105,000 Sq. Footage of total Event Space, with 50 Breakout rooms. Managed & directed the setting of 30,600 Sq. Footage of Grand Ballroom Space along with a 2500 square foot rooftop terrace. Guided a team that yielded an average of 90.0 % in WIG scores for 2016.  Developed and facilitated a system for servicing and… Show more  Opened the Marriott Marquis, Downtown Washington DC in 2014. Developed the standard for organizing the inventory for ease of setting rooms daily. Managed 105,000 Sq. Footage of total Event Space, with 50 Breakout rooms. Managed & directed the setting of 30,600 Sq. Footage of Grand Ballroom Space along with a 2500 square foot rooftop terrace. Guided a team that yielded an average of 90.0 % in WIG scores for 2016.  Developed and facilitated a system for servicing and answering calls to meet the client’s needs quickly and efficiently. Show less

Charlotte, North Carolina Area

 Facilitated a structured plan to coordinate day to day operations while commanding extraordinary service and provided objective feedback. Acting Manager two days a week with a focus of scheduling as well as timekeeping attendance & recordkeeping, disciplinary actions, recruiting and performance evaluations