Increase corporate sponsor donations to the annual NAMIWALKRespond to hotline calls for help from family members and clients Manage expenses of programs to stay within budget limits, and to generate revenue through grants and donationsProvide budget recommendations to board of directorsTeach several Family Education courses, and schedule additional teachers and arrange times and locations of classesParticipate in meetings of mental health providers throughout countyIncrease affiliate membership and participation in NAMI speaker seriesConsultant to NAMI Ohio and NEOUCOM, Mental Health Medication Hotline Physician Contact Project

NAMI Summit Board of Directors 1994 to present; President 1995-1998Summit County Alcohol, Drug Addiction, and Mental Health Services Board member 2000-2009 Chairman 2001Summit County Juvenile Court Crossroads 2003-presentSummit County Affordable Housing Committee 2006- presentTarry House Board 2009-presentBath Township Trustee Advisory Council 2010-present

20 hours per weekContacts doctors to provide additional explanation of the program; increase hotline participation from Ohio primary care physicians

Developed and increased the membership of the institute to include : housing consultants, housing managers, major supportive housing developers, state agency representatives, consumers, and family members; involved these members in quarterly meetings to showcase recent renovations and to hear invited presenters from OHFA, OCCH, and ODOD explain the variety of funding opportunities for housing Initiated meetings focused on cost containment methods such as prefabricating components, performing scheduled maintenance, and staged rehabilitation of units Audited the operational grants and the competitive grants awardedto the Adult Care Facilities throughout Ohio; approved the receipts and examined the repairs or improvements made to the homes ; prepared the summary report for the Ohio Department of Mental Health Organized a campaign to increase and preserve supportive housing in Ohio by presenting the advocacy program to consumer groups and community leadership groups. Demonstrated how to participate in community planning, and how to effectively direct political support Provided consultation throughout Ohio to county agencies on procedure to obtain Federal, state, and local financing for permanent supportive housing projects Maintained continuous monitoring of expenses relative to assigned budget Prepared semiannual reports describing the attainment of the assigned and stated goal and objectives for the Ohio Department of Mental Health Located appropriate housing in group homes, nursing homes, or independent living for 4 clients per week

60+ hours per week Managed 7 rental agents and staff, with 3 promoted to management responsibilities at other branchesEstablished and developed a successful satellite rental branch inside a car dealership, increasing the fleet by 20%Increased corporate rental business 15% by demonstrating to company CEO's that rental can be less expensive than personal car use for business travelImproved daily rental rate 12% by increasing weekend rentals and by adjusting fleet mix to match demand

50+ hours per weekPioneered digital photography and electronic patient records for orthodontists, resulting in doctors' ability to consult with patient within the hour, instead of the patient returning days later Reduced travel expense by arranging remote software demonstrations, enabling salespeople to schedule more demonstrations weekly. Increased the number of online demonstrations by 400%, developing virtual demonstration scripts; sales increased 70%; Designed and negotiated magazine advertising, which contributed to a 10% increase in demonstrations and salesInitiated product training classes for customers: invited a doctor with expert technique to teach other doctors and staff how to use products in a hands-on clinic, resulting in increased product sales, improved customer relations, and excellent product satisfactionSimplified imaging equipment design to accommodate a doctor's limited space requirement, resulting in birth of new product line, and imitation by several competitorsLed the Six Sigma approach to sales and customer research