Ron Roman Email & Phone Number

Coraopolis, Pennsylvania, United States

Moon Township, Pa

Areas of responsibility:Business Analysts/Product Owners Aug 2009 – Feb 2020Led, motivated, developed and coached up to 15 members in three high-performing geographically dispersed teams within the U.S. and Canada to maximize their growth and development.• Accountable for personnel procedures including salary increases, hiring, conflict resolution, and terminations.• Led our Agile transformation and drove improvements based on best practices. • Conducted internal and external customer reviews to obtain feedback on requirements, scope, and mockups. • Served as certified Scrum Master by providing servant leadership and coaching the principles of Agile for one of our largest customers.• Adopted best practices, improved efficiency, and removed inconsistent processes by consolidating multiple business analyst teams in dispersed locations.Regulatory Affairs and Shared Services Jan 2014 – Feb 2020Ensured Regulatory control requirements were understood and met within all product lines.• Established and refined procedures to identify and determine State and Federal Regulatory impact to systems with the goal of avoiding non-compliance.• Improved product to product team communication and resolution of issues by expanding the role of Shared Services who then provided leadership, project management, and collaboration across multiple products.User Experience Aug 2009 – Feb 2020• Provided direction to the User Interface Engineer who is responsible for conceiving and conducting user research and surveys.• Translated and customized results of research into sitemaps, wireframes, mockups and prototypes.Technical Product Management 2014 – 2015Accountable for establishing and executing on the product strategy as it relates to improvements, defects and technical imperatives• Established processes and tools (JIRA, Functional Specifications) by implementing best practices for tracking changes and organizational visibility

Pittsburgh, Pa

Led an eight-person team consisting of business and technical professionals to develop, implement, and support a premier Online Banking product.• Met financial goals and objectives of the department and company through justification of project costs and capital expenditures which included annual revenue of over $4.1 million.• Developed and maintained a consistent product release schedule which assisted in successfully meeting client implementation dates, increasing revenue, and meeting the overall strategic goals of Senior Management.• Provided leadership and direction to the eCommerce, Quality Assurance, and Network staff aligning them with business unit and corporate objectives.• Provided input into the Information Technology Product Road Map, which provided increased marketability and profitability of the eCommerce products.

Pittsburgh, Pa

• Built and managed a team of six Project Managers/Business Analysts and Software Developers who were responsible for Internet Banking, Lotus Notes and web site development areas.• Developed and implemented the methodology and processes which aided in the communications between departments and improved efficiency, while maintaining ISO 9000 standards.• Responsible for the direction of the department through the prioritization and approval of all projects, determining staffing levels, and assisting in determining the technologies to be used.

Pittsburgh, Pa

• Established and managed a team of Project Managers who supported our Data Warehouse product.• Established and managed a team of Client Support Representatives who supported our client/server products.• Coordinated on-site implementation project kick-off meetings with client and internal personnel.• Performed monthly quantitative analysis on client-call volumes across product lines.