Hotel del Sol:• Responsible for the daily operation of a 57-room boutique hotel• Responsible for providing the highest quality guest service and product, a positive work environment for all employees and maintaining programs that are vital to the company culture• Develop, implement, monitor, and achieve the objectives of the Annual Business Plan, including Sales strategies, Pricing, Yield Management and the Operations /Capital BudgetAlso acting Transitions and Openings Task Force Manager for the following Joie De Vivre and Thompson Hotels:• Thompson Playa Del Carmen • The Liaison, Washington DC• Chicago Athletic Association• Thompson Miami Beach• Epiphany, Palo Alto• Saguaro, Palm Springs• Ventana Inn, Big Sur• Hotel Erwin, Venice Beach• Hotel Angeleno, Los Angeles

Hotel Adagio:• Responsible for maximizing the return on investment to the owner of the hotel by achieving the objectives of the annual business plan and annual strategic initiatives in guest service, work climate, and profitability.• Oversee daily operation of a 171-room, three-star boutique hotel

W Hotel, San Francisco• Supervision of all “Front of the House” associates, including concierge, bellman, front desk and PBX• Oversee daily operation of a 423-room, four-star, and 4-diamond hotel• Develop and maintain new and unique guest service concepts

Westin St. Francis, San Francisco• Managed, directed and oversaw the cost effective and efficient management of all aspects of an 1,194-room luxury hotel • Supervision of approximately 40 unionized associates• Determine guest needs and exceed guest expectations

• Supervision of approximately 115 unionized employees• Training, payroll, and scheduling• Maintenance of quality assurance program• Involved with the budget process of guest and cleaning supplies

• Supervision of 15 employees• Training, recruitment, and payroll • Maintenance of corporate standards and adherence to policies and procedures