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Now retired and enjoying every moment. Wishing all of my many work colleagues I had the pleasure of working with across the many businesses over the years a healthy and prosperous future.An experienced Business Continuity, Disaster Recovery and IT Service Continuity Manager having experience in implementing and managing requirements of ISO 22301 Business Continuity Management Systems, ISO 27031 Information Technology Communication Readiness for Business Continuity and ISO 27001 Information Security Management.
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Global Business Continuity Manager/Disaster Recovery ManagerWorldpay Fis Sep 2014 - Jun 2020CambridgeISO 27031 ICT Readiness for Business Continuity specialist for certification of data centre infrastucture, Incident/Criss management and technology IT Service Continuity Management processes. ISO 22301 accreditation specialist of business continuity process -
Disaster Recovery ManagerWorldpay Jun 2013 - Aug 2014Cambridge, United KingdomInitiated, implimented and managed the IT Service Continuity Management framework and programme.
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Director - Operation Risk Control Manager - BcmUbs Ag Jan 2012 - Jun 2013London, United KingdomIT resilience service continuity management program consisting of technical and business testing. -
Orc Global Process Owner - It Service ContinuityThomson Reuters Mar 2006 - Jan 2012LondonEstablished IT Service Continuity and Disaster Recovery management process framework defining process and key controls and key performance indicators(KPI) supported by service metrics.I was responsible for and managed the Markets Operations IT Service Continuity program and processes that aligned to ISO 27001, BS 25777, BS 25999, ITIL, SOX and PCI standards being validated by independent BSI ISO 27001 and SAS70 audits.Manage successful key global data centre power down tests, technical and business recovery tests, IT service fail-over tests and scenario based incident management exercises.Responsible developing and sustaining 3rd party vendor relationships with BT, SAVVIS, HP and Fujitsu working together in executing service incident and crisis management group-wide exercises.Instrumental in achieving, established and maintaining ISO 27001 Information Security accreditation for the strategic global data centres. -
Operations & Risk ManagerAdvanced 365 (Formerly Bsg) 2001 - 2006London, United KingdomManaged the ISP data centre hosted services for the financial, banking and media businesses.Achieved and maintained one of the very first global ISO 27001 Information Security accreditation for the Managed Hosted Services.Transitioned integrated IT hosted solutions consisting of Cisco, Juniper, HP/Compaq, Dell, F4, Microsoft, Sun, IBM, Linux, DNS and high availability configurations that achieved 99.999% availability.Primary contact for escalation and maintaining client relationships and service improvement programs.Project managed architectural design and transitioned into the data centres new and existing end-to-end customer IT Service solutions consisting of high availability networks, multi tiered secure high available firewall architecture, load-balance and clustered application layers and resilient RAID and synchronous data replication.Developed Service Recovery Plans, resilience testing of IT and business functions, data restoration and rehearsed support staff in incident management functions.Managed a 365x24x7 ITIL Service Management and Incident Management 1st level customer facing support desk supported by proactive monitoring, infrastructure management and 2nd/3rd level technical engineers and development. Implemented risk analysis, risk management and security procedural disciplines. This encompassed layered firewall security, AAA access controls, separation of duties, IDS and PEN testing across the enterprise.
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European It ManagerPrimus Telecommunications Group, Inc. 1999 - 2001London•Initiated, deployed and managed the first Co-location and Managed Hosting environment of Primus’s London data centre. •Managed 24x7x365 ITIL Service management operations support teams and customer service desk.responsible for the Business Continuity and Information Security Framework. -
Area EngineerBt 1969 - 1985MartleshamArea Engineer in the Data and Voice Transmission Circuit Provision Group based at Ipswich and Martlesham leading the provisioning team installing local area and wide area Voice and Data Packet FDM, PCM, ATM SDH switched resilient networks.During my employment with B.T I attained highest security clearance to major sensitive HM Government, Ministry of Defence, USAF and banking environments.
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Frequently Asked Questions about Ron Sargeant
What is Ron Sargeant's role at the current company?
Ron Sargeant's current role is Global Business Continuity Disaster Recovery Manager (Retired).
What is Ron Sargeant's email address?
Ron Sargeant's email address is ro****@****pay.com
What is Ron Sargeant's direct phone number?
Ron Sargeant's direct phone number is +4412232*****
What skills is Ron Sargeant known for?
Ron Sargeant has skills like Itil, Disaster Recovery, Incident Management, Business Continuity, Service Delivery, Data Center, It Service Management, Governance, Information Security, Security, Infrastructure, Iso 27001.
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Ron Sargeant
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Ron Sargeant
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