Ron Simpson Email & Phone Number

United States

As the Director of Field Service for Middleby Distribution, I oversee the service operations for high-end appliances Distibution and Service within Eastern portion of the U.S. Managing Service Teams: Leading and coordinating service technicians to ensure timely and efficient appliance repairs and maintenance.Customer Relations: Ensuring high levels of customer satisfaction by addressing service issues and implementing improvements.Quality Control: Maintaining high standards for… Show more As the Director of Field Service for Middleby Distribution, I oversee the service operations for high-end appliances Distibution and Service within Eastern portion of the U.S. Managing Service Teams: Leading and coordinating service technicians to ensure timely and efficient appliance repairs and maintenance.Customer Relations: Ensuring high levels of customer satisfaction by addressing service issues and implementing improvements.Quality Control: Maintaining high standards for service quality and ensuring compliance with company policies and industry regulations.Training and Development: Providing training and support to service staff to enhance their skills and knowledge.Strategic Planning: Developing and executing strategies to improve service delivery and operational efficiency.Collaboration: Working closely with sales, marketing, and distribution teams to align service operations with overall business goals. Show less

United States

Dedicated Range Safety Officer ensuring the safety and proper conduct of all range activities. Skilled in overseeing range operations, enforcing safety protocols, and providing guidance on firearm handling and maintenance. Committed to fostering a secure and educational environment for all members and guests.

Buford, Georgia, United States

Duluth Ga

Proud holder of a 3rd Degree Black Belt with over a decade of experience, and a Instructor Black Belt certification. I was passionate about helping students achieve their fitness goals while mastering self-defense techniques.

Lawrenceville Ga

Co-owner and operator of Exclusive Appliance Services. My duties there included anything that made a small appliance service business successful from marketing, business development, customer service, technical training of the staff, running escalated service calls, inventory control, fleet maintenance, shipping and receiving, cleaning the restrooms, sweeping the warehouse floors and all things in between. This was an awesome learning experience and while I had to move on I will never regret… Show more Co-owner and operator of Exclusive Appliance Services. My duties there included anything that made a small appliance service business successful from marketing, business development, customer service, technical training of the staff, running escalated service calls, inventory control, fleet maintenance, shipping and receiving, cleaning the restrooms, sweeping the warehouse floors and all things in between. This was an awesome learning experience and while I had to move on I will never regret the ride. Show less

Provide in home high end appliance repair. People Management/ Customer Service, maintaining and managing a service network consisting of sub contracted warranty service providers and appliance installers. Providing technical support to field service technicians. Providing product service training in both the field on an individual level and in a class room setting.

Provide in home highend appliance repair. People Management/ Customer Service, maintaining and managing a service network consisting of sub contracted warranty service providers and appliance installers. Providing technical support to field service technicians. Providing product service training in both the field on an individual level and in a class room setting.

Preforming warranty and cod service calls on highend appliances such as Sub Zero, Thermador, Bosch, Gaggenau, Scotsman, U-Line and Five Star.

Tucker Ga

Diploma, Hvac And Applied Sciences

Education record