Cargo Support Specialist
CurrentResponsible for the tracking and tracing of cargo.Updating Sailing Schedules to maintain accurate voyages and datesResolve discrepancies within container movements to make sure cargo matches the booking numberResponsible for cleanup of vessel reports and reconciling Send out daily booking reports to monitor bookings and equipment activity.Communicate with customers to ensure requests are handled.Update vessel arrivals, departures, delays and solutions.Ensure the Cargo Support Team mailbox is maintained.Communicate with Terminal Team of any issues regarding trouble ticket discrepanciesSend out current bookings daily to operationsPrepare after sail reports for customers and sales teamCommunicate with Inland/Rail Team for tracking and tracing of cargo