Ron Suleiman Email & Phone Number

Phoenix, Az

• Provide guidance and strategic planning for the store’s day-to-day profitability & bottom line.• Hold regularly scheduled meetings with store’s team members to discuss sales performance, acknowledge contributions of team members’ address performance concerns and possible solutions, and provide an open forum for questions and discussion.• Visit stores on a regular basis, review image, customer experience, products merchandising, and provide feedback to entire staff.Execution points at Swirl It:• Developed cost effective, goal-oriented strategies on all expenses. Improved net income from 21% to 30%.• Re-evaluated all employees by creating an evaluation form with an attached development plan.• Developed training programs and marketing strategies.• Developed a Customer Experience module to drive consistency and to promote the brand.

Phoenix, Arizona Area

Execution points at Drive Time:• Exceeded BLM (Bottom Line Management) and Profitability through effective management and control over operating expenses, inventory and loan performance in a continually changing environment. • Provided training& support to the branches on loan underwriting and delinquencies. • Provided training & support to the field in ongoing and special sales programs to ensure the Sales Teams were current on all programs and that materials were available to support their sales activities. Provided guidance and strategic planning for the dealerships with respect to profitability and bottom-line management.• Reported to the CEO, Lead Sales and Branches Operation teams with a staff of 20 – supported an organization of 82 Branches and 2,000 employees. Successfully managed the Sales Team with over 65,000 Auto Finance, $770M in loan origination, and analyzed profitability with total bottom line of $100M.• Selected by the CEO to partner with the Director of Human Resources to create a new hiring process based on Retail Core Competencies to support staffing in 82 Branches. Created new Practice, successfully presented concept and then built the team – now key to the Retail Team career path.• Trained team of 20 Market and Regional Managers to apply consistent rules & practice across the organization.• Traveled to all markets for training review, roll-out and assessment of programs.• Drastically reduced staff turnovers: Associates from 96% to 55%, Sales Managers from 85% to 26%, and General Managers from 45% to 18%. This process saved the company an average of $5,000 per hire.

Greater Los Angeles Area

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