Ron Terzer Email & Phone Number

United States

Vero Beach, Fl, Us

Manage 50-state corporate compliance & internal audit department. Provide operational support to underwriting and policy processing via implementation of underwriting controls and processes, with the goal of improving efficiencies and productivity. Provide regulatory guidance and monitor compliance for all insurance operations. Conduct contract reviews, develop and set corporate policy, and maintain standards of corporate governance.Created and implemented internal audit and compliance department to develop, plan and execute a comprehensive audit and compliance program for all business units. Liaise with all external auditors, both regulators and carrier based. Responsibilities include oversight of all internal audit and compliance functions. Created and executed on Orchid’s compliance strategy to include corporate policies and governance. Responsible for all compliance and licensing of staff and corporate entities. Instituted multiple process efficiencies into underwriting processes and workflows. Implemented automated inspection ordering and review. Created SOP’s to all underwriting functions, including inspections, and policy services.

Orion180 Insurance Services is an MGA that utilizes its proprietary policy bind/issue software to market, sell, issue and administer property and casualty insurance policies.. Branded as Orion180, products are marketed and sold through independent agents and direct to consumer via on-line sales . Call center operations staffed by licensed underwriters service and support multiple states. Responsible for product development of homeowners, dwelling and commercial property and casualty programs. Manage underwriting and call center operations. Develop underwriting and policy processing workflows to maximize efficiencies. Integrate financial and claims functionality through dashboards, enabling users to instantly identify and track a full suite of operational and financial indicators, including written and earned premium, aggregate management, profitability, PMLs, AALs, loss ratios. Establish system controls for quality assurance and audit trail management. Responsible for all compliance and licensing for staff and corporate entities. Collaborate with actuaries and legal staff for state filings, contracts and corporate governance.

Responsible for multi-state corporate compliance and internal audit functions of personal, commercial and E&S lines brokerage programs and insurer operations. Provide regulatory and legislative guidance to President and executive team.-Audit & Compliance officer for commercial insurer and affiliated brokerage activities-Develop and implement personal and commercial lines programs and products-Research legislation and statutory law; analyze impact to client companies-Conduct research/analysis of competitors; market and economic conditions; provide client reports-Prepare and submit client filings; corporate acquisitions/mergers submissions-Manage internal audit department; produce audit reports for distribution to executive team-Responsible for external client auditing, market conduct and financial exams; SAS 70; FHCF-Manage and monitor client complaint handling; provide complaint analysis-Extensive involvement in cat claims operations, establish procedures and workflows-Review and analyze portfolio for reinsurers, Demotech, and AM Best

Sunrise, Florida, Us

Manage multi-state corporate compliance and internal audit department for established MGA and commercial lines insurer. Provide regulatory and legislative guidance to President and executive team. Work closely with counsel to perform complex compliance research and regulatory analysis in order to monitor regulations and support business operations according to project plan. Regularly assess compliance of underwriting rules, guidelines, procedures, and programs. Significant knowledge of commercial property, commercial auto, general liability, professional liability, motor truck cargo and personal lines homeowners and automobile. Full range of market conduct responsibilities include:• Coordination and facilitation of multi-departmental communications, task scheduling, and follow up pertaining to Market Conduct Examinations and Agency/Carrier audits • Research legislation and statutory law; analyze impact to organization and client companies• Research and analyze competition, market and economic conditions• Manage internal audit department; produce audit reports for distribution to executive team• Responsible for internal control audits (SAS 70 / SSAE 16), market conduct and financial exams • Manage and monitor client complaint handling; provide complaint analysis for executive team• Extensive involvement in cat claims operations; assist in establishing procedures and workflows• Manage and oversee organization’s record retention program• Prepare and submit client rate and form filings• Work with counsel on corporate stock transfers, corporate acquisitions and mergers• Develop and implement personal and commercial lines programs and products• Review and analyze business portfolio for reinsurers, Demotech, and AM Best

Responsibilities included multi-state corporate compliance & statutory reporting for personal and commercial auto, residential property programs and premium finance company operations. Provided regulatory/legislative guidance to executive team and board of directors.• Prepared and submitted all state filings; stock acquisitions; COA applications; business licensing• Developed and implemented filing/reporting matrix to ensure compliance with multi-state regulatory requirements• Responsible for coordinating all market conduct and financial examinations• Monitored and maintained records for all state insurance department complaints• Reduced Florida insurance department claim complaints by over 60% within 6 months• Developed and implemented new claims procedures improving claim handling efficiency• Managed internal audit department for claims, marketing and underwriting • Researched statutory/legislative changes to maintain operational compliance• Managed all corporate statistical reporting to insurance departments, ISO, NAIC, PCIAA/ISSManaged all facets of Argus Fire & Casualty underwriting, accounting, marketing, claims and print/mail operations. Member of the executive committee with P&L responsibility for home office; operating budget of $11m. • Supervised staff of 45 through 3 direct reports • Facilitated sale of underperforming portfolio; replaced with new residual market assumptions with potential of $3m bonus• Revised underwriting guidelines and claims handling processes, reducing loss ratio to 18%• Implemented new homeowner risk inspection procedures; cost savings of $2.6m• Implemented home valuation project, generating $6.7m additional written premium • Continually analyzed and refined portfolio to maximize revenue and PML-to-premium ratios• Managed property catastrophe reinsurance and quota share treaties

Responsibilities included multi-state corporate compliance & statutory reporting for personal auto, commercial auto, residential property programs and premium finance company. Provided regulatory/legislative guidance to executive team and board of directors.-Prepared and submitted all state filings; stock acquisitions; COA applications; business licensingCreated state filing/reporting matrix to ensure compliance with multi-state regulatory requirements-Responsible for coordinating all market conduct and financial examinations-Monitored and maintained records for all state insurance department complaints-Developed and implemented new claims procedures improving claim handling efficiency-Reduced Florida insurance department claim complaints by over 60% within 6 months-Managed internal audit department for claims, marketing and underwriting -Researched statutory/legislative changes to maintain operational compliance-Managed all corporate statistical reporting to insurance departments, ISO, NAIC, PCIAA/ISSManaged all facets of Argus Fire underwriting, accounting, marketing, claims, print/mail and e-business operations. Member of the executive committee with P&L responsibility for home office; operating budget of $11m. -Supervised staff of 45 through 3 direct reports -Facilitated sale of underperforming portfolio; replaced with new residual market assumptions with potential of $3m bonus-Revised underwriting guidelines and claims handling processes, reducing loss ratio to 18%-Implemented new homeowner risk inspection procedures; cost savings of $2.6m-Proposed and implemented home valuation project, generating $6.7m additional written premium -Continually analyzed and refined portfolio to maximize revenue and control PML-Managed property catastrophe reinsurance and quota share treaties

Managed company operations of a $40 million property insurance company with staff of 41 through 2 direct reports. Responsible for oversight of underwriting and marketing departments; production from 3 MGA's and statewide independent agency force. Responsible for planning, budgeting and coordinating all processing system activities.-Maintained regulatory compliance for all insurance operations. Responsible for government relations; submitted all company filings; developed and refined standard and preferred programs, underwriting rules and rates. -Streamlined agency network from 2,000+ to 850, enhanced agency and customer service-Standardized agency communications for delivery to agency force-Created reporting tools to monitor / analyze agent/MGA production, PMLs and loss ratios-Implemented internal audit program of business operations-Responsible for corporate reporting and data calls to various regulatory agencies-Supervised residual market assumptions and bonus audit; awarded $4.2 million -Created and staffed customer service and human resources departments-Established quality control measures to ensure efficiency, accuracy and timeliness of print and mail functionality resulting in annual cost savings of over $125,000

Market conduct examiner contracted with the Florida insurance department. Audited commercial and personal lines P&C insurance companies, including workers' compensation and medical malpractice. -Recovered in excess of $1 million for Florida policyholders.-Reviewed and verified business operations activities-Validated proper agent/MGA licensing -Analyzed claim files and claim handling procedures-Reviewed complaints and complaint handling procedures-Compiled findings and prepared audit report; -Substantiated general business practices and error ratios

Conducted business operations/compliance audits of property/casualty, life, health and disability insurance companies, both personal and commercial lines. -Designed and created audit databases for recording and managing audit findings and results-Calculated penalty counts, drafted compliance reports and summary reports-Prepared Consent Orders and Orders to Show Cause-Compiled examination data into published reports to reveal trends and error ratios of files reviewed-Participated in the industry's first multi-state examination

Insurance sales representative, offering life, health and small business group insurance products.

Bs Business Administration; Ba German, Business Management

Bs Business Administration; Ba German, Business Administration, Management And Operations