Ron Tuttle Email & Phone Number

Delivers automated solution for hospital discharge and consent processes.

Teaneck, New Jersey, US

Ron joined Cognizant's Infrastructure Services (CIS) organization in 2015. In his current role as a AVP, Service Delivery he is focused on Hosting Services for TriZetto, a Cognizant Company. Responsibilities include service delivery management, service desk, Hosting Operations Center (HOC), customer engagement, and joint P&L responsibilities for accounts..

JP

Responsible for Service Delivery Management, IS Planning & Architecture, Hosting and Network Services, Cloud Services, and Data Center Services for FNA IS & Retail clients that generate $232m annual revenue. Represent FNA as the Global Delivery Executive for all international opportunities generated by FNA or other lead regions.Partnered with the EVP of.

Reported to the Chief Executive Officer (CEO) responsible for leading and managing a comprehensive array of services and programs across the NORDIC region. Responsible for three country managers and five regional senior directors and 4,000 employees with a regional P&L of $1.2b. Devevloped and implemented more than 10 major programs delivered across three.

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Responsible for the Private Sector Division (PSD) sales, marketing, business development, client executives, service delivery management, infrastructure/managed services, and professional services for clients spanning the Automotive, Manufacturing, Retail, Retail Banking, Financial Services, Hospitality, Healthcare, Post Office, Telco & Communications.

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Recruited to lead a $2.1B P&L deal based acquisition for a global financial services client. Responsibilities included managing Fujitsu’s global client relationships, developing innovative financial packages, pricing grids, and commercial frameworks that exceeded regulatory and risk management requirements. Client’s new CEO put outsourcing opportunity on.

Columbus, Ohio, US

Responsible for Alliance Data’s Information Technology Services organizations that delivered ITS services and support for Retail, Petroleum, Mail Services, Utility and Energy clients. Responsibilities included Account and Service Delivery Management, ITS Services Portfolio, Program Management Office (PMO), Professional Services, Planning and Architecture.

Executive level consultant with domestic and international experience working with all aspects of IT operations and management including strategic planning, end user services, infrastructure services, solutions development, application development and maintenance, transition & transformation programs, professional services, supply chain and strategic.

Led the ITO & BPO sales and delivery organizations with 3,100 resources in the United States, India, Ireland, Amsterdam, and Mexico. Responsibilities included account management, service delivery management, transition management, Program Management Office (PMO), professional services, engineering, and operational units for 3 major international services.

Houston, Texas, US

Responsible for EDS’ Global Workplace Services and Support which consisted of Service Desk, Desktop Support, Field Engineering, Workplace Security, Transitions & Transformations. Led a direct organization of 6,500 resources and an indirect organization of 10,500 resources with a service line $2.6B P&L. Worked with Portfolio Management to realign and shape.

Houston, Texas, US

• Responsible for restructuring ITO EMEA while delivering end to end services for mainframe, midrange, enterprise network communications, workplace services, and applications for over 350 Regional, Pan-European, and.
• Exceeded P&L and growth targets for existing and new clients.
• Improved client satisfaction by 39% for the Top 15 Critical Focus Accounts. Improved overall service delivery performance and avoided $30m in service level penalties. Restructured EMEA’s ITO operating and delivery.
• Implemented “Four Walls” maintenance support agreement saving $8M over 5 years.
• Achieved 24% cost improvements through process standards, automation, and BestShore.

Houston, Texas, US

Responsible for 4000 people and over $1B in expense for a $1.5B (annual revenues) contract delivering services to over 410,000 users across 450+ bases around the world.Implemented all service delivery services for the Navy Marine Corps Intranet account with respect to client transformation, service delivery, quality management, financial management, and.

Responsible for Global Services Delivery for General Motor’s Distributed Systems Services. Organization consisted of 3,550 employees that provided account management and services for approximately 108,000 users in North America, Canada, Mexico, Latin America, Asia Pacific, and Europe. Services included account management, technology refresh and global.

Responsible for turning around the Information Technology (IT) Services delivery, customer satisfaction, and profit and loss for the Texaco, Commonwealth Edison, and Ryder Accounts and for IBM Global Services’ Desktop Acquisition and Asset Management Services. Organizational responsibility for over 2800 employees providing IT services for 20 large primary.

Established a Distributed Systems Management (DSM) delivery organization for Mid-Range and Client/Server Services that augmented ISSC Rochester's Solution Center services capability with the Kodak Data Center Contract. Developed the organization’s charter, mission, vision, and business plan. Identified staffing requirements, selected the management team.

• Performed various first, second, and third line management positions within the Plans and Controls Organization. Departments managed included Information Systems (Data Centers); Telecommunications and Networking; Help.
• Received IBM’s Management of the Year Award three times (1985, 1987, and 1993).
• Received the FSC Division Managers Award in 1992
• Selected for the IBM Golden Circle Award in 1989 and 1992.