At this group of buildings (five properties), I accepted a senior building operations position, responsible for providing administrative, operational and technical service and support. I ensure that the assigned portfolio is being managed and maintained in a safe and environmentally responsible manner and to the highest level of operational efficiency.

The building known to many in Calgary as the EUB, or ERCB building underwent a complete base building and tenant renovation and was about mid way when I arrived. My role at 640 5th included typical Chief Engineer, Tennant Services and Security Manager duties in addition to the legwork involved in wrapping up a major building wide renovation/overhaul and coordinating between contractors and commissioning agents on outstanding issues.

This Lead Hand position required administrative and some management skills in addition to usual skill set needed to run a building. Quick, long term resolutions to problems motivated me on a daily basis. The building belonged to the tenant, and at the time was a high profile call center for a major Canadian bank which meant 24/7 support, alot of forethought and quick responses. Strong relationship building skills continued to come in very handy with tenants and contractors.

Brand new and high profile downtown high rise buildings started me off in Building Operations. The most recent 40 story building was still under construction, which accelerated my understanding of the building. Team building and system troubleshooting were my two main priorities here.

A diverse position, the Radio Engineers at Golden West Radio are responsible for everything in the building from the plumbing/HVAC to the computer network for the staff. Power outages and critical equipment failures were addressed quickly and with minimal disruption to the listeners. New products and systems were often tested and implemented in an effort to satisfy management's requests for new revenue streams, or improvements to the old ones.Excellent public relations with clients was also a high priority.