Ron Velasco Email and Phone Number
Los Angeles, CA, US
Ron Velasco's Location
Los Angeles, California, United States, United States
Ron Velasco's Contact Details
Ron Velasco work email
- Valid
- Valid
- Valid
- Valid
Ron Velasco personal email
n/a
Ron Velasco phone numbers
About Ron Velasco
I bring ideas to life at the intersection of business, product, and engineering.With true, tried, and tested experience in product, enterprise application architecture, development, design, implementation, and delivery, I offer a unique perspective tempered by time and hard work. I have led and participated in all aspects of the project life cycle, and I have the experience necessary to implement critical initiatives using both Agile and Waterfall SDLC approaches. As a certified Salesforce, Agile, and Oracle professional, I am excited to learn how I can leverage my experience to businesses grow through efficiency and innovation!
Ron Velasco's Current Company Details
Nbcuniversal
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Manager, Salesforce Programs
Los Angeles, CA, US
- Website:
- nbcuniversal.com
- Employees:
- 297
Ron Velasco Work Experience Details
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Manager, Salesforce ProgramsNbcuniversalLos Angeles, Ca, Us
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Manager, Salesforce ProgramsNbcuniversal Feb 2022 - PresentNew York City, Ny, UsPartner with Product, Engineering, and Business Engagement teams to support multi-year program that delivers functionality for Content Development and Business Affairs processes.Delivered Discovery Engagements with Studio Operations and Facilities teams in identifying opportunities to capitalize on technology investments to increase operational and sales efficiency.Develop wireframe and POCs for Marketing Supply Chain workflow management Work closely with Salesforce product team to engage with Salesforce related users and stakeholders within NBCU to provide opportunities to engage through stakeholder sessions and educational opportunities, such as Trailblazer challenges.Continue to build deep and wide knowledge of Salesforce platform through new Salesforce certifications and trailhead modules Participate in DEI ERGs and industry networking groups to grow company and industry relationships -
Senior Salesforce Project ManagerCiberspring Apr 2021 - Feb 2022Tampa, Florida, UsDelivered full project lifecycle for implementations serving Pharma clients and Patient Access programs.Managed post go-live support and ongoing enhancements for managed healthcare customers Worked with Sales team to develop and present Clinical Trial POCs for Pharma prospect Worked closely with customers to identify, confirm, and document requirements using interviews, wireframes, and JAD sessions Created Project Plan, Budget, and Scope documents Designed technical and functional solutions mapped to business requirements with input from other solution architects to ensure a scalable and robust product Created dev ready user stories with acceptance criteria and managed technical delivery with offshore development team Developed UAT scripts and conducted UAT and integration testing Collaborated with training team to develop and execute training plan and communication strategy to ensure a well-adopted and well-communicated implementation Designed communication strategy with key client stakeholders to ensure a well- adopted and well-communicated implementation of high visibility products Facilitated client steering committee meetings and provided status updates, managed risks, and documented notes for communication with client portfolio manager Completed client required regulatory training for Pharma and Life Sciences Provided GxP documentation and validation support as required for FDA regulations -
Salesforce Project ManagerCloudmybiz, Inc. Feb 2021 - Apr 2021Sherman Oaks, Ca, UsWorked with prospects and customers to identify project scope and prepare SOWs with Operations teams Worked with Sales team on discovery engagement and created wireframes for automotive capital finance use case Led discovery engagement for global Financial Services UK based client and facilitated requirements and steering meetings with client CFO, CTO, and other high level client stakeholders Delivered highly successful program with global Financial Services UK client with nearshore development and QA teams Worked closely with CEO on discovery engagement for key Equipment Finance client Led full project life cycle managing nearshore development and QA teams for successful implementation of Equipment Finance client Performed functional duties as needed including solutioning, scoping, requirements gathering and validation, process analysis, functional documentation, QA, and UAT Performed technical duties as needed including solution architect, admin, configuration, technical documentation, automation, data modeling, and data migration -
Product OwnerCloudmybiz, Inc. Nov 2019 - Apr 2021Sherman Oaks, Ca, UsServed as Product Manager for key ISV Product that integrated Salesforce with Lexis Nexis Met regularly with internal and external stakeholders to review market feedback and determine Product Roadmap and prioritization Worked with Risk Assessment Partner team and internal Development team to identify opportunities and create new products and enhance existing products around Due Diligence Worked with Risk Assessment Partner and internal Development teams to create new Products around OFAC Searches Managed and prioritized Product Backlog/Enhancement Prioritization Reviewed API documentation and groomed requirements into work units with User Stories, Scope, and Acceptance Criteria Worked closely with development team to obtain Dev, QA, and implementation estimates Managed client implementations and onboarding including training demos Followed up with clients on Product implementations
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Salesforce Business AnalystCloudmybiz, Inc. Sep 2019 - Feb 2021Sherman Oaks, Ca, UsMet with clients to perform project scoping, process analysis, elicit requirements, and prioritization Worked closely with stakeholders, managers, and users to identify and document opportunities for process improvement, wish lists, and pain points Groomed business requirements into User Stories and Acceptance Criteria using Jira Mapped requirements to Salesforce solutions, features, and objects Identified opportunities to improve data quality and implement data governance with Validation Rules and Approval Processes Worked closely with developers and QA teams to obtain estimates Performed hands on Salesforce Admin functions, including User Setup, Object Configuration, Workflow Rules, Process Builder, Validation Rules, Lightning Page configuration, Page Layout configuration, Application Configuration, Change Sets, and Package installs Managed onshore, nearshore, and offshore Dev and QA teams to explain requirements and oversee progress Produced project documentation, including wireframes, Process Flows, Data Flows, and UAT cases
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Technologies LeadOakwood Sep 2017 - Sep 2019Singapore, SgServed as Technical Product Owner and steward for CRM application, which supported over 1000 internal and external users worldwide with 24/7 availability. Lead all technical aspects of application planning and delivery. Worked closely with business teams, process teams, and subject matter experts to design and develop new customer applications and modernize existing partner applications using the CRM platform and Agile methodologies. Managed the CRM Road Map, implemented new functionality, and automated manual processes to increase efficiency. Managed internal/external development teams, ensuring timely completion of project deliverables. Collaborated with process managers to ensure that technology solutions adhered to existing business processes. Worked with business owners to develop and employ data governance methodologies to ensure clean and reportable data. Leveraged deep SQL skills to provide ad hoc reporting support for Finance, Operations, and Sales teams. Served as a member of the Oracle Customer Advisory Board, presenting products and solutions to peer customers and answering technical Q&A at conferences. -
Siebel Crm Team LeadOakwood Jun 2007 - Aug 2017Singapore, SgLed technical support of Siebel CRM platform including administration, architecture, development, installation, maintenance, release planning, performance tuning, production support, testing, and version upgrades. Led efforts to resolve operational and technical issues by assessing business impact and assigning severity levels, coordinating with internal or external partners to identify root causes, facilitating timely remediation, and preparing post mortem reports. Worked with business and PMO to create industry recognized partner-facing applications by leveraging Siebel CRM capabilities and creating innovative solutions. Implemented critical Siebel Pricing, Product, and Quoting (CPQ) modules as a replacement to the homegrown legacy system Delivered custom calendar-based Account Ownership and custom Sales Target modules Oversaw development and implementation of all Siebel technologies
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Systems AnalystOakwood Apr 2005 - Jun 2007Singapore, SgBrought on board to provide internal expertise and stabilize the usability and performance of Call Center application Worked closely with BA and SME teams to identify and implement bug fixes, enhancements, and system performance improvements. Served as Siebel Administrator, Architect, Developer, and Production Support. Employed Siebel Application Configuration, Assignment Manager, eScript, EAI, Tools Configuration, Web Service, Workflow, and XML/SOAP technologies.
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Mrm Sr. Application LeadWescorp 2004 - 2005San Dimas, Ca, UsAs MRM Senior Application Lead, I worked closely with business analyst and SMEs to deliver enhancements and new functionality to our Member Relationship Managment application built on Siebel Financial services. I worked with key individuals to identify opportunities for improving processes for Sales and Service users. Once enhancements were approved, I architected and built the solutions using Siebel Configuration, Administration, Scripting, Workflow, QA, and Design. -
Siebel ContractorEquis International / Reuters 2002 - 2003As a Siebel Contractor, I was brought on to perform Siebel version upgrades on the current Siebel Mid Market implementation. I worked closely with the internal team and together we were able to successfully run two version upgrades. This included Siebel 6 to Siebel 7.0.x and then Siebel 7.0.x to Siebel 7.5. This also included data conversion, encryption upgrade, scripting refactoring, and UI changes. Siebel technologies employed Siebel Administration, Business Services, Database Management, EIM, eScript, Tools Configuration, and WorkflowI also stepped in as needed to help conduct user training of the new UI and updated features.
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ConsultantNoblestar 2000 - 2002Reston, Va, UsMy time as a Consultant included various engagements, which included Proof of Concept projects, Siebel Implementations, and System Conversions.The Siebel techonologies I used during this time included CTI, Siebel Tools, Scripting, and Workflow -
ConsultantFourth Tier Consulting > Keane Crm 1999 - 2000
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ConsultantKeane 1998 - 2000Siebel Consultant: Configuration, QA, Business Documentation, Scripting, CTI, Workflow
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ConsultantKeane 1998 - 2000Siebel Consultant
Ron Velasco Skills
Siebel
Business Analysis
Integration
Software Project Management
Crm
Sdlc
Requirements Analysis
Sql
Software Design
Business Intelligence
Eai
Customer Relationship Management
Microsoft Sql Server
Data Modeling
Project Management
It Management
Resource Management
Technical Support
Quality Assurance
Solution Architecture
Business Process
Project Coordination
Management
Team Leadership
Siebel Eai
Siebel Admin
Sql Server
Call Centers
Data Warehousing
Vendor Management
Enterprise Architecture
Design
Testing
Information Technology
Consulting
Microsoft Office
Dialog Flow
Databases
Html
Leadership
Customer Service
English
Project Communications
Knowledge Sharing
Solution Implementation
Software Configuration Management
Behavior Driven Development
User Training
Chatbot
Networking
Agile
Scrum
Salesforce.com
Ron Velasco Education Details
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The University Of Texas At AustinManagement Information Systems And Services -
UclaAudio Engineering
Frequently Asked Questions about Ron Velasco
What company does Ron Velasco work for?
Ron Velasco works for Nbcuniversal
What is Ron Velasco's role at the current company?
Ron Velasco's current role is Manager, Salesforce Programs.
What is Ron Velasco's email address?
Ron Velasco's email address is rv****@****ood.com
What is Ron Velasco's direct phone number?
Ron Velasco's direct phone number is +131044*****
What schools did Ron Velasco attend?
Ron Velasco attended The University Of Texas At Austin, Ucla.
What skills is Ron Velasco known for?
Ron Velasco has skills like Siebel, Business Analysis, Integration, Software Project Management, Crm, Sdlc, Requirements Analysis, Sql, Software Design, Business Intelligence, Eai, Customer Relationship Management.
Who are Ron Velasco's colleagues?
Ron Velasco's colleagues are Kelly Polich, Joe Emerling, Dillon Karchner, Jayson Troy, Brian Wickey, Steve Roberts, Hillary Murphy.
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