Ron Wacker Email & Phone Number

Cleveland, Oh, Us

Planned, directed, and managed the implementation of a Corporate University program aligned to the business goals and objectives of the organization. Managed project to implement Corporate Intranet utilizing Microsoft SharePoint Services. Corporate portal site used to communicate and collaborate information among 1200 corporate employees.Program Manager, hired to design, implement, manage, and administrate a corporate e-learning program for up to 2,000 employees.Established Six Sigma Internal Certification Program for Champion, Green Belt, and Black Belt roles, based on business goal of operational excellence. Initial class contained 50 people.Designed and developed Course Maps, Participant and Facilitator Guides, and Power Point slides for major bank's merger-related training program.Designed and developed E-Learning Story Boards for CBT courses. Worked with Subject Matter Experts to develop corporation's training goals and objectives for newly developed business processes.Designed and developed training program to implement Microsoft SharePoint Services and XiDocs Automated Presentation System.Developed and presented various webinar sessions as distance learning solutions to business development needs.Delivered numerous training sessions on use and maintenance of electronic voting units, supporting special and general elections within Cuyahoga County.

Developed collaborative partnership with IT Management to implement corporate learning strategy. Developed performance-based learning solutions in alignment with department's human capital plan.Managed technical e-learning program and contract for $163,000. Mapped course curriculum to job roles and learning plans, developed reporting system for usage and expenses, and managed the client-vendor relationship.Consulting on projects that defined project management roles, responsibilities and job descriptions in order to create career ladders and succession planning for Technology Project Management unit. Hired and managed Business Training Specialist to provide client-focused support for Information Technology workforce.

Teaching assignments in Lakewood and Westlake School systems. Marketed membership and participated in professional training organizations through meetings and events including International Society for Performance Improvement and The Learning Consortium. Attended classes to attain professional certifications in Training Management and Performance Consulting through Langevin Learning Systems, Cleveland State University, and ASTD.

IT Training Managed and led projects for the implementation of e-learning and instructor-led training programs. Performed vendor selection process, contract negotiations, and implementations for two separate web-based training programs over four-year period that saved $150,000 in internal instructor labor costs. Programs included SkillSoft and NETg Learning. Established first corporate-wide marketing and communications program to advertise e-learning services, involving design and implementation of enterprise-wide portal pages for seven major training areas. Directed overall coordination efforts for in-house customized training classes, including needs assessments, vendor selections, contract negotiations, customization efforts, logistics, setup and delivery. Consistently saved over 25% of cost of the standard public delivered classes. Established automated skills assessment program and processes incorporating job/task analyses that generated individual and departmental competency profiles and training plans. Enhanced program to include Project Performance Evaluation System that measured skill and performance levels of employees working on projects, for resource managers to determine future work assignments.Implemented consortium training program, involving major education vendors and other Northeast Ohio area IT training managers, achieving savings of over $10,000 annually. Corporate Bright Ideas Presidents Award finalist for introducing and implementing consortium program. Developed comprehensive instructor-led and CBT-based IT training curricula of over 100 courses, to serve as standardized solutions for IT training program. Coordinated and negotiated contracts with multiple vendors to supply onsite customized training for technical and non-technical employees.Designed and developed in-house Project Management instructor-led course for Program Management Office rollout to over 80 managers/project managers, saving over $50,000.

Managed and supervised technical training and documentation program for 350 IT employees. Developed structured IT training and development program including budgeting, forecasting, planning, and supervision of training administrator, desktop publisher and technical publications administrator, while maintaining high level of customer satisfaction.Served as project lead to plan, schedule and control implementation of Information Technology Fair presented to over 600 employees at four major locations that introduced new technologies and improved internal business relationships with IT.Developed automated system to summarize instructor-led and self-study course evaluations. Designed, developed and presented career assessment workshops for employees, leading to collaborated development with Human Resources of corporate Career Awareness Program.

B.A; Certification, Mathematics; Math And Social Psychology

M.Ed, Adult Learning And Development