Ron Wallace Email & Phone Number

London, United Kingdom

Assisted a newly formed Fire security company in obtaining ISO accreditation (Dec. 2016) organised and managed the British Approvals for Fire Equipment (UK) accreditation (passed). This involved writing in depth documentation ensuring that all documents fall into line with the current British standards of BS 5839-1 (SP203-1), advising the operational staff of their obligations and ensuring that all processes are adhered too. Set-up a small office for ICT advising and obtaining all ICT… Show more Assisted a newly formed Fire security company in obtaining ISO accreditation (Dec. 2016) organised and managed the British Approvals for Fire Equipment (UK) accreditation (passed). This involved writing in depth documentation ensuring that all documents fall into line with the current British standards of BS 5839-1 (SP203-1), advising the operational staff of their obligations and ensuring that all processes are adhered too. Set-up a small office for ICT advising and obtaining all ICT equipment to be used by staff advising them on best practice this involved some training for junior staff that is still ongoing with both ICT and general administration.As part of the administration function, organising and chairing both the management meetings and staff meetings, dealing with HR issues, dealing with finance both purchase ledger and sales ledger and acting as a central point for information both from director level and staff. Show less

London, United Kingdom

2008 to 2010 Specialist advisor on service matters, playing a major part in the development of the high level business case for a £27m contract for the Metropolitan Police Service print strategy. Major contributing author on the statement of service requirements from the Metropolitan Police that was submitted to the print service suppliers for contractual negotiations for the provision of a managed print service.Acted as advisor and marker on aspects of service delivery, equipment… Show more 2008 to 2010 Specialist advisor on service matters, playing a major part in the development of the high level business case for a £27m contract for the Metropolitan Police Service print strategy. Major contributing author on the statement of service requirements from the Metropolitan Police that was submitted to the print service suppliers for contractual negotiations for the provision of a managed print service.Acted as advisor and marker on aspects of service delivery, equipment and green issues as well as ensuring all stakeholders were involved in an agreed way forward. In 2010 became the Service Delivery Manager of the managed print service. At the time of the award, the contract was the 4th largest contract within the Metropolitan Police and has since been classed as one of the most successful recent contracts making the envisaged savings of £5.5m over the 6-year contract. Show less

London, United Kingdom

Management of two staff dealing with the production of commercial information for the Mayors office for Policing and Crime. Detailing software licence and project finance information on costs and projected costs.

London, United Kingdom

Management of an outsourced supplier for the provision of services to enable the refresh of 12,000 workstations across the Metropolitan Police estate of some 600 locations in 3 tranches, during 2005, 2006 and 2008. 2007 responsible for managing a supplier in replacing 6000 motherboards in response to a manufacturer fault.

London, United Kingdom

Responsible for dealing with all ongoing and new telephony and IT issues from users and customers in relation to an £1bn outsourced contract. Additionally, acted as complaint manager for the contract.

London, United Kingdom

Responsible for a small service desk of 6 personnel dealing with all telephony requirements ranging from simple moves and changes to new installs and other requirements.Responsible for the requirements, negotiation, awarding and management of a fax contract for 2500 items.Contract management of some 5000 mobile phones involving negotiation for the repair and replacement of mobile phones by supplier.

During the early 1990's dealt with various procurements of stationery and contracts for the procurement of computer and IT consumables. Responsible for six staff who dealt on a daily basis with bought ledger, inventory and who also conducted business either on a face to face basis or by telephone to users and requesters. when required, acted as an escalation point for customers concerns and commendations.