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Ron Wilson is listed as Vice President Agile Practice at Luxera.io at Luxera, based in St Paul, Minnesota, United States. AeroLeads shows a work email signal at sigconsult.com and a matched LinkedIn profile for Ron Wilson.
Ron Wilson previously worked as Vice President of Agile Practice at Luxera and Wells Fargo - Enterprise Agile Coach / Enterprise Agile Adoption Lead at Wells Fargo. Ron Wilson holds Bachelor’S Degree, Spanish Language And Literature from University Of St. Thomas.
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An Agile Coach leader guiding organizations to deliver high value and quality software on a consistent and frequent basis. Leadership experience has included demonstrated ability to drive high employee engagement results. Ability to engage teams in developing vision and driving results toward attaining that vision. Extensive experience with Agile, Scrum and Kanban at scale, business process analysis, systems analysis, implementation and near/offshore, multi-channel operations including multi-site and new start-up locations. Proven ability to work well in State and Federally regulated industries. A strong communicator with creative and resourceful problem solving skills. Excel in building relationships with team and business stakeholders. Bi-lingual in English and Spanish and Six Sigma Black Belt.
Listed skills include Leadership, Process Improvement, Management, Business Analysis, and 41 others.
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A career timeline built from the work history available for this profile.
Orlando, FL, US
- Partner with sales Team in providing overview of Agile Practices at Luxera to prospective and existing clients. - Lead Product Discovery Workshops for new product development efforts- Coach Executive Leadership (internal / external) on Agility and how they can help remove organizational impediments- Facilitate scoping and estimation of work as inputs for.
San Francisco, California, US
- Developed and executed on coaching roadmap development for Coaching cohort supporting a Customer Journey consisting of 110 teams and 14 Teams of Teams- Coached Senior Leadership on Agile/Scrum, SAFe, LeSS, S@S and their role in driving Agile acceleration, leading to an overall improvement in quality and reduced cycle time.- Lead Customer Journey.
Fort Lauderdale, FL, US
- Facilitated development of strategic roadmap for Regulatory Affairs workflow solution - Coached team members around establishing team metrics incorporating elements of user-feedback, quality and value- Coached team members across multiple teams on agile/scrum foundational knowledge- Conducted baseline Agile maturity assessment and coaching plan for teams.
Renton, WA, US
Lead IT Department in the delivery of solutions to the Medication Management Systems division. - Deliver software solutions to key business partners - Implement Agile/Scrum practice within Genoa- Ensure systems compliance with State and Federal regulations relative to HIPAA, PHI, PCI, etc.- Train and coach business partners around Agile/Scrum practices.
Fort Lauderdale, FL, US
Deploy and coach Agile/Scrum utilizing Scrum at Scale to a group of teams launching a new product for the Latino Market. - Coach teams on Agile/Scrum best practices- Establish a Meta Scrum and facilitate communication across portfolio of teams- Coach executive leadership team and assist in the definition of team structure, road map development and release.
St Paul, Minnesota, US
Coach and develop team to excel in delivering high value and quality software on a consistent basis: - Guide team to deliver a fully tested and shippable release every two weeks consistently for 2+ years. - Maintain consistency with Agile and Scrum best-practices ensuring weekly activities while fostering a team-led approach, including: Sprint Planning.
North Mankato, MN, US
Lead multi-site call center operation near/offshore ensuring all key performance indicators are met on a monthly basis. Have led to improvement in all KPI areas for the first time in several years. Manage operations to come in under budget monthly with an operational budget of approx $5 million/yr. Established Project Mgmt Office (PMO) approach across.
Minneapolis, MN, US
Manage customer service department to meet service level goals and unit cost objectives. Manage medicare star ratings and CAHPS ratings. Oversee training and development department. Manage first contact resolution rate, customer satisfaction and consistently high employee engagement ratings. Attained a Top 25 Call Centers rating evaluated by Benchmark.
Everywhere, God's Kingdom, OO
Establish business processes for new operating location including implement customer relationship management solution and applicable marketing strategy geared toward recruitment, retention and ongoing business development. Identified strategies and needs within communities and partnering organizations and targeted solution to address those needs.
St. Louis, MO, US
Coached a team of analysts and clinical pharmacists performing client benefit setup and testingleading to an overall improvement in productivity while at the same time improving accuracy from 94.5 to 98.2%. Conduct analysis to formalize QA Testing business processes and implement automated testing tools, create process flows, and write business.
US
Analyze Computer Telephony Integration call flow process and document system requirements which led to 17 second handle time reduction. Analyze business process and documented requirements to deploy CRM software application to division focusing on elderly. Conducted time studies, auditing and quarterly near and offshore site visits to identify.
Coached and developed team to meet and exceed personal and departmental unit cost objectives. Conducted tool proposal, analysis, selection and approval process for workforce management solution. Led project to centralize operations functions for call center units and field offices to reduce redundancy and create a centralized operations hub resulting in.
Conducted process analysis and assisted in writing requirements for multi-channel, (chat, e-mail and telephonic) CRM tool enhancements (Quintus/Avaya’s Interaction Center) on a client-by-client basis. Developed test scripts and managed resources responsible for user-acceptance testing CRM tool. Developed databases to track escalated issues, quality scoring.
Brentford, Middlesex, GB
Consulted with managed care sales teams and national managed care clients around data integration and disease management best practices. Elicited and defined requirements working with teams of pharmacists, physicians and nurses to define business requirements for disease management programs. Designed, developed and deployed reporting tools. Led the.
Quick answers generated from the profile data available on this page.
Ron Wilson works for Luxera.
Ron Wilson is listed as Vice President Agile Practice at Luxera.io at Luxera.
AeroLeads has found 1 work email signal at @sigconsult.com for Ron Wilson at Luxera.
Ron Wilson is based in St Paul, Minnesota, United States while working with Luxera.
Ron Wilson has worked for Luxera, Wells Fargo, Signature Consultants, Genoa Healthcare, and Lighthouse Software Solutions.
You can use AeroLeads to view verified contact signals for Ron Wilson at Luxera, including work email, phone, and LinkedIn data when available.
Ron Wilson holds Bachelor’S Degree, Spanish Language And Literature from University Of St. Thomas.
Ron Wilson is listed with skills including Leadership, Process Improvement, Management, Business Analysis, Customer Service, Project Management, Training, and Crm.
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