• 25+ years’ experience within service-related environments, operations & team management verticals• Highly skilled communicator, negotiator & influencer, able to steer outcomes by removing barriers to communication & driving positive outcomes/solutions• Excels in the fast paced, high volume environment where managing processes, people & service delivery is the focus• Naturally client/customer-centric, passionate about resolving problems, keeping stakeholders in the loop whilst simultaneously building & embedding key, professional relationships• A balanced, motivated & hands-on manager who develops teams, building capable talent pools• Empathetic & supportive, determined to add value• Positive, confident and tenaciousCPD: Police Force: Senior Management | Train the Trainer | Assessor Course | Moderating | Field Training