Rona Bloomer Email & Phone Number

Chelmsford, GB

Trilogy International, a Korn Ferry company, is a global technology, business change and transformation recruitment agency. Founded in 2014 with a mission to provide a world class, expert service, Trilogy International has grown to support clients and candidates in the UK, Ireland, Europe and the US. We provide contract and permanent recruitment alongside.

Chelmsford, United Kingdom

• Full-Time Front of House Hostess and Cashier at Nando’s Chicken, Chelmsford
• My role requires consistently excellent standards of customer service in a fast-paced and demanding environment, including greeting customers, taking orders, liaising with kitchen staff and managing expectations.
• I was voted Employee of The Month within my first month of starting and Best Cashier by management and peers in 2017.
• I am flexible, regularly working 30 hours and late night shifts, which requires me to be disciplined and focused whilst remaining engaged and enthusiastic.
• My responsibilities include training new staff in customer related skills, time management and promoting the brand and their products. Working with staff in different branches requires me to be flexible and adapt.
• I am creative in devising methods to increase efficiency and work with management to implement these ideas such as an anonymous feedback box, ensuring everyone’s ideas and problems are heard and solved.

Chelmsford, United Kingdom

• Bar Supervisor at Writtle Sports and Social Club, Chelmsford
• One of two bar staff serving customers at my local sports bar.
• Building relationships with customers and ensuring they had a positive experience at every visit was very important. Occasionally this meant I had to manage difficult customers and potential conflicts with discretion.
• I helped to plan and run local event nights, such as pub quizzes, birthday parties and fundraising events.
• I was responsible for opening and closing the bar and ensuring security of the building at the end of the shift.
• I managed the till, calculated revenue at the end of each shift and monitored stock levels.

Bachelor'S Degree, Mass Communication/Media Studies, 2:1

Activities and Societies: • Gained experience in conducting market research, such as devising surveys, leading focus groups and audience.

A Levels And As Level, Media Studies, Chemistry, Biology, Economics, Photography