As an Amazon Virtual Assistant, I can perform some of these tasks:• Management of Amazon seller's account• Amazon listing creation and optimization• Product sourcing• Customer service (may be answering calls, emails, or chat inquiries)• Amazon competitor analysis and market research• Product keyword research and optimization for Amazon• Writing product descriptions• Social media management• Excel work• Online research

• Creates various quotes online and supplemental applications from various policy carriers for new policies and renewal/ rewrite of existing/ previous policies.• Facilitates copy of documents needed or requested by the insured client including binding documents, sending insured documents for DocuSign and other processes as part of the production/ sales staff.• Responds to basic inquiries about their insurance policy such as coverages, limits, deductibles, etc.• Processes received endorsements, cancellation, and other servicing tasks for insurance documents for new policies and renewal/ rewrite of existing/ previous policies.• Receives and processes financial documents such as invoices, receipts, and commission statements.• Use insurance agency tools like Nowcerts for AMS (Agency Management System), MS Office, Adobe Acrobat Pro, Zoom, Ring Central, Google Docs, Google Sheets, etc.

• Provided tender specifications, estimations, and quotations for each project by reviewing construction project plans.• Reviewed contract documents and participated in contract negotiations with clients and completion of appropriate technical and commercial analysis.• Implemented project responsibilities by identifying project phases and elements, coordinating with personnel to phases and elements, and reviewing bids from clients.• Liaised with clients and different personnel involved in the project to identify and define project requirements, scope, and objectives.• Conducted daily site visitations within coverage area for upcoming and on-going projects to check for possible concerns that were not foreseen during the project development and planning stage.• Analyzed construction project plans and prepared necessary documents (i.e., technical drawings, maintenance pricing, pre-qualification/technical checklist documents) to comply for project bid requirements.• Created weekly calendar schedules for activity monitoring and daily tasks checklist for reporting to upper management.• Created a project schedule, with milestones, due dates and estimates for those materials that are required and other resources, such as team members, which will then be submitted to management for approval.• Collaborated with team members in the field or on-site regarding project issues.• Assigned tasks to internal teams and assist with project schedule management.• Generated weekly reports for the upper management based on upcoming and on-going projects status as part of our Key Performance Index (KPI) data and yearly company audit• Knowledgeable with tools used for Customer Relationship Management (CRM) such as SAP and Lotus Notes.• Obtained a positive rating of at least 9 out of 10 score from customer feedback evaluations and commendations for assisting with their inquiries and customer service based on the company’s monthly Marketing and Compliance reports.

• Led work sessions with architects, project consultants and other project team members to come up with the most efficient and acceptable solutions to various project issues and design conflicts within specified time frames.• Aided and coordinated for the building plan review process to resolve technical issues by recommending or approving modifications and alternative materials or methods as appropriate.• Planned Review Responsibilities included but are not limited to: Provided complete non-structural plan reviews of commercial and residential buildings for compliance with applicable codes and standards.• Reviewed regulations on occupancies, structures, electrical, mechanical, plumbing, life safety, accessibility, energy conservation, green building renewables requirements.• Used 3D modelling software Autodesk Revit for architectural & engineering design to create new models to detect clashing of services for each project.• Helped building routine and non-routine administrative tasks in support of documenting standards and processes using Autodesk, AutoCAD, and Revit software by compiling the release notes and design plan approvals.• Provided technical guidance, peer review and mentorship to Junior Mechanical Engineers to adhere to our company design standards checklist and best management practices.• Initiated project management knowledge study and implemented standards and procedures for reviewing, evaluating, and inspecting Mechanical, Plumbing and Fire Protection construction plans to standardize the requirements for the different classes of commercial and residential buildings developed by the company.

• Supervised and prepared cost estimate and cost plan quantification, ensuring that all quantities, rates, assumptions, and exclusions are correct.• Purchased materials and coordinated deliveries to and from construction sites.• Estimated and analyzed work performed to request payment from clients based on the work percentage output.• Conducted feasibility studies to estimate materials, time and labor costs and provided reports to upper management for feedback.• Led recommendations and adjustments as per site conditions against construction plans.• Managed and coordinated cost, availability and timely delivery of materials and project schedules for suppliers.• Utilized cost estimation systems to document project information, created estimates and revised project costs to reflect current data.