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As an experienced Desktop Support Team Lead, Senior Help Desk Analyst, Senior Technology Support Specialist, Systems Analyst, System/Network Administrator & Customer Service Specialist with a vast knowledge in the IT field, I am detail oriented and skilled at all major computer applications. I am seeking a position in which my contributions to my team would make a difference. The requirements for a detail oriented and highly organized individual speaks to my successful work history. Combined with a propensity to fit well in a team environment, my skills and abilities may be just what your company is looking for. My goal is to secure a full time/permanent position of value in the Information Technology department. I am strongly interested in applying & growing my skill set as a Desktop Support Team Lead, a Systems/Network Administrator with Systems Analyst skillset/management of team. I hope to get back into a management level position so that i can fully utilize all of my skills/experience that i have acquired over all of the years i have worked in the field.
Great Company Servicing The Ct Community
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Information Technology AnalystGreat Company Servicing The Ct Community Aug 2020 - Present
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Senior Desktop Support Analyst (Field)Whole Foods Market 2018 - Mar 2020Austin, Tx, UsAs an STSS you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You will excel in a dynamic team environment and possesses excellent communication skills. You should have a high degree of technical aptitude over a large scope of IT software, hardware, server and networking disciplines. Having POS experience is a plus as issues may sometimes occur that you will need to assist team members with reporting the issue to Retail Support team. -
Information Technology ConsultantRda Enterprises Jun 2007 - Mar 2020**Charity-Non Profit LLC for the community** Consults clients on new technology purchases, current technology upgrades and troubleshooting of any/all issues with systems, audio/visual equipment, networks/wi-fi peripherals, servers, tablets/smartphones. I also have experience in video & music editting as I have helped out on many projects. -
Systems/Network AdministratorPw Power Systems 2017 - 2018Glastonbury, Ct, Us• Maintained Servers as well as all the systems on the network to make sure that they are functioning properly, always up-to-date & are able to receive updates that I approve via the WSUS Server to be pushed to the all of the systems on the network.• Made Images of computers with all of the software each department used/specialty builds so that deployment was easy to do.• Managed project deployments: Windows 10, Microsoft Surface, Remote Office Systems, Computer Refresh & International.• Configured New Servers that was needed for Active Directory, Citrix systems, Domain Controllers, Virtual Machines.• Managed the Security of the Secured/Encrypted Wireless Network & the mandatory password changes that needed to done.• Assisted the Network Admin w/ multiple tasks that surrounds network connectivity, VPN Issues & international user issues. -
It ConsultantUnemployed - Looking For Work In It & Online Services 2016 - 2017Studying for certifications in the Information Technology field as well as learning Spanish. once i have learned Spanish i will start to learn French again or some other language. Also learning new skills in the field to become more marketable and able to acquire new roles in the industry.
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Desktop Support Team LeadUniversity Of Saint Joseph 2015 - 2016Macao Peninsula, Macao, MoI am a full time employees in the Office of Information Technology. I resolve all sorts of desktop & networking issues. I will be advancing my college experience as well as my title in due time but that is a definite because I refuse to remain stagnant no matter where I am. The sky is the limit & the sky is endless so that is also me. -
Senior Desktop Support AnalystAetna 2013 - 2015Hartford, Connecticut, UsDesktop/system troubleshooting, networking/remote desktop & virtual machine maintenance skills was utilized while I worked at this location. -
Senior Desktop Support AnalystNew Haven Board Of Education 2011 - 2013Field technician that resolved desktop & networking issues that occurred at the schools in the system. I installed network components, desktops/laptops as well as assisted employees with software issues or installations. -
Senior Desktop Support AnalystHartford Public Library 2007 - 2009Hartford, Connecticut, UsDesktop, network, internet security and software maintenance.
Ronald Andrews Skills
Ronald Andrews Education Details
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Patricks AcademyInformation Technology -
Branford Hall Career Institute-Southington CampusInformation Technology
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Ct State CapitalComputer And Electrical Engineering
Frequently Asked Questions about Ronald Andrews
What company does Ronald Andrews work for?
Ronald Andrews works for Great Company Servicing The Ct Community
What is Ronald Andrews's role at the current company?
Ronald Andrews's current role is Information Technology Analyst.
What is Ronald Andrews's email address?
Ronald Andrews's email address is ro****@****ods.com
What is Ronald Andrews's direct phone number?
Ronald Andrews's direct phone number is +186076*****
What schools did Ronald Andrews attend?
Ronald Andrews attended Patricks Academy, Branford Hall Career Institute-Southington Campus, Ct State Capital.
What are some of Ronald Andrews's interests?
Ronald Andrews has interest in Custom Motorcycles, Computers, Technology, Custom Cars, Video Games.
What skills is Ronald Andrews known for?
Ronald Andrews has skills like Public Speaking, Microsoft Office, Networking, Customer Service, Management, Information Technology, Technical Support, Troubleshooting, Research, Microsoft Powerpoint.
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