Ronald C. Email & Phone Number

Washington, Dc, Us

Rockville, Maryland, United States

- Support ongoing audits of Corporate Services and Service Delivery to ensure adherence to LCG written processes, contract-level KPIs, SLAs, and QASP items.- Document and manage conformance or nonconformance, corrective action plans, and improvement recommendations.- Manage documentation and records in the Quality Management System and assist in developing solutions for meeting audit requirements.- Serve as a business partner to various LCG offices, ensuring quality objectives are met and organizing data and reporting processes.- Implement and maintain audit plans according to schedule, including timely reporting and follow-up on audit findings.- Assist in addressing questions and concerns raised during audits and schedule follow-up for corrective actions.- Ensure appropriate problem resolution methods are utilized and verify the effectiveness of corrective actions.- Maintain ongoing communication within and between departments regarding project statuses, activities, and audits.- Manage QC dashboard, SharePoint site, and reporting systems.- Conduct ISO Training and coordinate quality circles, monthly email quotes, and newsletter articles.- Manage Quality E-mail correspondence.

Hyattsville, Maryland, United States

Offering survivors of disasters crucial details about available programs and services to aid in their recovery.• Delivering comprehensive overviews of disaster assistance programs and guiding survivors through the application process.• Managing and coordinating the processing of information to ensure efficient and organized operations.• Leveraging expertise in recovery programs to provide counsel, direction, and clarification on a wide array of recovery-related inquiries.• Collecting and meticulously verifying data information to maintain accuracy and integrity.• Identifying and resolving both internal and external casework requests, ensuring prompt and effective responses.

Central, Virginia, United States

● Ensured the privacy and confidentiality of patients by maintaining HIPPA compliance.● Performed regular quality control audits of applicants information for accuracy and completeness, ensuring adherence to public health protocols and standards.● Contacted positive COVID-19 cases to inform them of their status and educate them on the most up-to-date public health information of CDC guidelines● Lead the International Travel Pilot Program for seven health districts within the Central Virginia Region.● Managed multiple health management systems (VEDSS, VIIS and REDcap).● Monitored Ebola outbreaks for the Central Virginia Region.● Collected data from affected populations for analysis of disease transmission rates.● Provided training for new public health investigators.● Managed and kept updated department’s process documentation and Standard Operating Procedures (SOPs).● Identified issues and risks in processes and recommended opportunities for improvement.

Colonial Heights, Virginia

Performed administrative duties by scheduling and managing calendar appointments of patients, answering phone calls, handling patients inquiries, data entry, email correspondence, filing and record keeping, etc.● Created evidence-based exercise programs● Established and maintained a clean professional and safe environment.● Performed quality control duties in an outpatient setting.● Assisted in educating patients on proper techniques and exercises.

Richmond, Virginia

Providing 1:1 companion care. Ensure patient safety. Communicate effectively with nursing staff. Ability to deal with behavioral problems. Assisted with transferring patients to restroom.

Richmond, Virginia Area

Assist up to 12 physical therapists and occupational therapists in the gym setting up equipment. Fill out the scheduler in excel and have it printed out for the next day. Transport patients and motivate and encourage the patient to participate in therapy

Richmond, Virginia

Assist up to five physical therapists and three occupational therapists and actively engage patients. Take patients’ vitals and transport patients safely to the gym to begin therapy