Ronald Combs Email and Phone Number

Responsible for implementing process improvements establishing appropriate recorded statement summaries. Introduced process for reviewing of files with potential material misrepresentation. Improved and corrected analysis of claims with potential material misrepresentation. Corrected policy interpretation to afford coverage where appropriate and disclaiming coverage where appropriate. Overseeing claims in both California and Florida maintaining loss ratios around 50%. Set up SIU program with successful results in either getting withdraws of claim or denial of claim.

Responsible for running team of five bodily injury adjusters. Provided settlement authority, verified compliance with Department of Insurance Regulations. Completed performance reviews for staff. Trained staff for improvements in recorded statements, recorded statement summaries, negligence investigations, and negligence decisions. Overseeing claims in California, Texas, Arizona, and NevadaResponsible for running team of five coverage adjusters. Review and analyze claims for potential material misrepresentation. Recommended strategy to create a true team concept for the handling and investigation of coverage issue claims. Overseeing claims in California, Texas, Arizona, and Nevada

Responsible for investigation, coverage confirmation, and settlement of property damage claims in a team environment. Assist with training of new associates and train associates that need assistance understanding the paperless environment.