Ronald Compton Email & Phone Number

• Handle customer inquiries, complaints, billing questions, and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions.• Answered an average of 80 calls per day by addressing customer inquiries, solving problems and providing new product information.• Described product to customers and accurately explained details and benefits.• Initiated operations improvements to improve overall call center productivity.• Assist new and existing customers with their insurance needs. Process endorsements provide evidence of insurance to customers, mortgage and lienholder companies.

• Recruit, Interview, train, and develop staff (Member Service Reps, Trainers and Custodians)• Scheduling, supervising staff and Resolving or deescalating employee issues or concerns.• Answer phones in a friendly manner and assist callers with a variety of questions.• Check members into the system.• New member sign-up & Facility tours.• Facilitate all member requests, issues and questions.

• Estimating jobs accordingly to successfully produce revenue.• Maintain and repair general plumbing components to include toilets, urinals, faucets, hose bibbs, sinks, bathtubs, drains, water and sewer services; through excavation when necessary.• Inspected, repaired, installed, modified, and maintained plumbing fixtures in water and drainage systems and water treatment and well systems.• Install, repair, or replace residential hot and cold water lines.• Performed pressure tests to determine whether systems were leaking.• Repair and replace residential hot water pumps, sump pumps, and sewage pumps.• Ensure proper care in the use and maintenance of equipment and supplies; promote continuous improvement of workplace safety and environmental practices.• dispatching, scheduling, process management or project management• Inventory management, Dispatcher and travel arrangements

• Oversee a team of 10 employees• Take and comprehend orders for food assembly, paying special attention to customers’ requests• Read charts to decipher amount and types of foods and condiments to be set on trays• Store dishes of hot food items on electric warmers to keep them warm until serving time• Ascertain that all returned dishes are properly washed and put away according to specified instructions• Prepare food items such as salads and sandwiches, according to set recipes and instructions• Cut, peel, cube, and marinate meats and vegetables to make them ready for cooking purposes• Set up trays with main dishes, snacks, desserts, and condiments, according to customers’ requirements

• Manage warehouse personnel, including involvement in recruitment, supervision, scheduling work, development, training and coaching, and performance evaluation.• Ensuring that all warehouse personnel adheres to safety, hazmat, dot, and all other company procedures, programs, policies, applicable law, and employees are properly trained to safely utilize equipment and machinery.• Ensuring that all warehouse equipment and machinery are maintained in a safe and working condition.• Responsible for warehouse inventory control while working with the operation's manager to provide necessary assistance and stay ahead of field operation activities impacting the warehouse.• Determining appropriate work procedures prepares work schedules, and expedite workflow.• Responsible for an accurate account of inventory, correct calculation of storage containers and inventory reports.• Performed pre-trip inspection on the delivery vehicles.• Inventoried daily load that was to be delivered.• Delivered items as specified to a specific route on that day.

• Maintain kitchen work areas, equipment, or utensils in clean and orderly condition. Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand.• Prepares ingredients (washing and chopping vegetables, cutting meats)• Prepare simple dishes such as salads, entrees and various other tasks as needed.• Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars.• Transfer supplies and equipment between storage and work areas as needed• Stock supplies, such as food or utensils, in serving stations, cupboards, and refrigerators.• Inspected dining and serving areas to ensure cleanliness and proper setup.