Performed word processing and filing. Created high quality PowerPoint presentations and Excel spreadsheets. Assembled, compiled and maintained data as directed for reports and presentations.Met with community service providers to establish memorandums of understanding to ensure the usee of all services throughout the city.Provided phone coverage. Screened incoming calls and determined level of importance and urgency and delegated accordingly. Managed scheduled and appointment calendar(s). Organized, coordinated and attended (as necessary) staff meetings and community forums.Attended all meetings regarding community services and or new programs to help increase community participation.Researched services and assisted the population with resources and computer assistance and other customer concerns.Reviewed and proofed all documentation assigned through management.Maintained a daily log for upcoming projects and productivity.

Handled calls and promptly forwarded them to appropriate persons. Responsible for scheduling meetings; escorting visitors to staff members' offices, along with providing hospitality arrangements as requested.Composed and distributed inter-departmental memorandums (e-mail, documentary and voice) ensuring timely delivery and receipt of important information while at the time maintaining confidentiality. Prepared and assembled media kits for marketing and community outreach.Established and maintained electronic records management system for all incoming and outgoing correspondence. Obtained leads from public events and known sources through outreach and cluster participation at community events both in the community and abroad.Organize, sort and assign mail distribution for monthly mailings to mentors. Contacted and maintained strong relations with members of the mentoring program through phone contact and email.Supervised assigned individuals with community service and mentored returning citizens as appointed.

Assisted Director with professional contracts in order to dispatch workers to cliental sites. Ordered and maintained inventory of cleaning supplies and ordered special items needed for various jobs. Worked with limited direction on projects, which required special cleaning solutions. Greeted clients, received internal and external inquiries and provided information or referred inquiries to appropriate personnel. Prepared correspondence, reports, forms, vouchers, work orders, and specialized documents related to the company to which assigned from drafts, note.

Coordinated travel arrangements and processed all necessary paperwork, including expense reports. Worked with limited direction on projects, which require research, analysis of data and creation of reports.Answered telephone, greeted visitors, received internal and external inquiries and provided information or referred inquiries to appropriate personnel. Prepared correspondence, reports, forms, vouchers, work orders, and specialized documents related to the company to which assigned from drafts, notes, brief instructions, corrected copy; proofread materials for accuracy, completed, compliance with departmental policies, formatted, and corrected English usage, included grammar, punctuation, and spelling.Established and maintained a variety of files, records and databases; routinely makes updates. Frequent contact with other department’s staff, vendors, etc. to coordinate activities and serve as resource person on administrative policies and procedures. Ordered and maintained inventory of office supplies and furnishings.Assisted Program Coordinators with workshops, set-ups and supplies including study and research materials and other educational documentation for public speaking seminars for Women’s Rights Department trainings nationwide.Provided necessary information to members pertaining to FMLA and other disputed workforce issues such as pay equity and discriminatory job functions available through different member locals nationally from AFSCME headquarters.Performed other duties of a similar nature or level.