At DC Cinemas i am a manager, a team leader, a business planner, a human resources officer and a marketing executive all rolled into one.Promoting films, Training staff, Handling complaints and customer inquiries, dealing with problems as and when they arise.My Most important duty, however, is to make sure that every customer comes out from the cinema with a delirious, sugar-filled smile on their face.Manage budget control, responsible for ensuring the overall financial success of the cinema.Responsible for making sure health and safety regulations are adhered by every member of staff.Responsible for masterminding promotional events at your cinema, hosting film premieres, organizing film festivals and handling press inquiries.

Worked in EMEA SALES team which deals with the sales for computers, servers, Storage, Networking, Switch & backup services and many other electronic products to UK customersProcessed customer instructions in a timely manner to achieve agreed productivity and quality targetsCustomer’s liaison and single point of contact who guided customers through Dell's end-to-end IT solutions.Helped clients discover and acquire information technology that would benefit them and their organization.Sold Dell's entire end-to-end IT solutions portfolio, responsible for growing all lines of business by identifying key business objectives.Navigated Dell for customers and provided top-notch customer service and IT consulting. Through appropriate questioning built rapport and moved win-win opportunities forward. Main point of contact for our account team of five specialists. Scheduled, planned, and executed customer meetings and demonstration appointments.Consistently met or exceed sales goals/quotas by contributing on average upwards of one million dollars in revenue each fiscal quarter - totaling 135% attainments to goal.Worked with Dell's preferred channel partners such as Winslow Technologies, Corporate IT Solutions, Softchoice, and Envision Success Technology Advisors.Skilled at optimizing and utilizing Outlook, Word, Excel, Salesforce.com, pipeline management tools, and quoting tools.

Worked in the Insurance Department with payments team and later moved to Surrenders team.Sending letters to customers who enquired for payments details, Along with the Surrendering of policies and paying the customers directly.Frequent interaction with business partners for smooth flow of work, ensuring good and professional relationship is maintained throughout the process of dealing with the customers Insurance.Was responsible for resolving customer queries of the team and assist them with best possible optionsPrepared check list for staff working in the Penske Collections team and allowing them to understand the process better.Proved excellent customer service by making effective decision and researching issues to bring about satisfactory solutions with internal and external customers. Demonstrated a positive image and excellent customer service on behalf of the company during all customer contacts.