Ronald Dennis Mba Email and Phone Number
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Contact info: mastersprof@gmail.comPhone: 940-613-3796With an MBA with Honors I am a dynamic and driven performer, committed to guiding large, cross-functional teams in planning and directing operations and marketing initiatives that substantially grow sales revenues for high-volume operations. I utilize exceptional leadership skills and industry expertise to establish and communicate vision, develop strategies, collaborate with executive leadership, and empower teams to achieve sustainable results. I am adept at leading and innovating project ideas from inception to completion and skilled in identifying areas for improvement, recommending new policies, and guiding implementation to meet and exceed challenging goals. I have enjoyed 20 years of expertise in retail operations, sales, sales management, people development and training. I have worked for some fantastic leaders over that time, met some very talented people, and enjoyed relationships with such great companies as Home Depot, Circuit City, Serco, Cox Communications and more. Core competencies include:• Strategic Business Planning• CSR Management• New Business Development• Staff Training / Development • Territory Development / Growth• Budgeting / P&L Administration• Operational Process Redesign• Team Building & Leadership • Revenue Growth Strategies• Facilities / Fleet Management• Inventory Management• Loss PreventionSpecialties: Call Center Management, Consumer Electronics, "Big Box" Retail Management.
Amazon
View- Website:
- amazon.com
- Employees:
- 500669
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Area ManagerAmazon Sep 2019 - PresentOklahoma, United States
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Program Project Manager (Serco)United States Air Force Mar 2017 - Aug 2019Tinker Afb -
Deputy Site ManagerSerco - A World Of Experience May 2014 - Mar 2017Lawton, Oklahoma -
Network Specialist / Floor TrainerMetasys Technologies, Inc. Apr 2009 - May 2014Wichita Falls, Texas AreaHelped to coach and mentor a staff of 230 agents in a demanding telecommunications call center. Responded to agent inquiries and interfaced with management staff to make sure process and integrity were maintained center wide. Mentored agents in meeting their metrics and overall center goals for quality, aversion, notes accuracy and service. Created coaching strategies, as well taught training classes for new agents arriving to the center -
Store Manager / District ManagerCircuit City Apr 2004 - Mar 2009Circuit CityLaunched a new retail concept store, working with the concept from the stores construction phase to opening and operation. Supervise all aspects of employment for 42 employees including 2 managers Resolve customer and employee inquiries and disputes. Generate, analyze, and distribute financial and statistical data to accurately represent $10.2M in annual sales. Cultivate and maintain productive relationships with customers, vendors, colleagues, employees, and senior managers. Started a new concept store with a change in culture, look, sound and feel from the general store population. ? Created new training materials for employees as well as simulations for new store managers Established solid reputation for mentorship and internal promotion of employees. -
Quality DirectorCox Communications Apr 2001 - 2005Oversaw staff of 78 technicians and 5 managers in demanding telecommunications call center. Responded to customer inquiries and interfaced with government regulators. Managed all day-to-day operations including setting and meeting overall center goals for quality and service. Created marketing and communication campaigns for the cable system, as well as corporate communication to local media outlets. Recruited to create center training program that assured service quality and made employee coaching widely available while striving for Six Sigma. Addressed issues of marketing and communication with both internal and external customers.Gave marketing and quality presentations to state regulatory bodies as well as upper management -
Technical SupportSeagate Technology 1997 - Apr 2001
Ronald Dennis Mba Skills
Ronald Dennis Mba Education Details
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Business Administration And Management, General
Frequently Asked Questions about Ronald Dennis Mba
What company does Ronald Dennis Mba work for?
Ronald Dennis Mba works for Amazon
What is Ronald Dennis Mba's role at the current company?
Ronald Dennis Mba's current role is Management Professional.
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What is Ronald Dennis Mba's direct phone number?
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What schools did Ronald Dennis Mba attend?
Ronald Dennis Mba attended Oklahoma Christian University, University Of Science And Arts Of Oklahoma.
What are some of Ronald Dennis Mba's interests?
Ronald Dennis Mba has interest in Retail Management, Management Training, New Technologies, Hunting, Fishing.
What skills is Ronald Dennis Mba known for?
Ronald Dennis Mba has skills like Store Management, Loss Prevention, Visual Merchandising, Merchandising, Retail, Store Operations, Driving Results, Profit, Retail Sales, Inventory Control, Big Box, Shrinkage.
Who are Ronald Dennis Mba's colleagues?
Ronald Dennis Mba's colleagues are Katie Nosan, Nick Davis, Yanis Parker, Elena Lozovan, Sindhu M Gowda, Vinay Kumar, Ali Akyuz.
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