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Ronald Scott is listed as IT Help Desk & Cybersecurity Professional | Driving Secure and Efficient IT Solutions | CompTIA Security+ Certified at Versa Computing, a company with 8 employees, based in San Diego, California, United States. AeroLeads shows a matched LinkedIn profile for Ronald Scott.
Ronald Scott previously worked as IT Help Desk Technician (Cybersecurity) at Versa Computing and Legal Intake Specialist at Tort Intake Professionals. Ronald Scott holds Comptia Security+ Ce, Cybersecurity from Npower.
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Skilled IT specialist with extensive experience in customer-facing technical support, cybersecurity, and system administration. Proven in troubleshooting complex technical issues and delivering exceptional customer service. Certified in CompTIA Security+, Google IT Support, and CompTIA ITF+. Proficient in remote technical support, customer needs assessment, and problem resolution across diverse platforms and technologies.Skills & Certifications• Certifications: CompTIA Security+, Google IT Support, CompTIA ITF+• Technical Skills: Windows, Mac OS, Linux Infrastructure, Linux CLI, Windows PowerShell, Corporate router/Wi-Fi configuration, System administration, Network configuration, Troubleshooting• Software Skills: Microsoft Suite, Parallels, VMware, VirtualBox, Slack, Zoom, Adobe SuiteProgramming Skills: Microsoft Visual Studio, VB .NET, C++, Shell Scripting, HTML, CSSEducation• CompTIA Security+ (Diontraining.com): Advanced Cybersecurity Training Program• NPower (Cybersecurity & Technology Fundamentals): Advanced Cybersecurity and Technology Fundamentals Training ProgramsProjects & Hands-On Experience• Security Labs: Malware creation, privilege escalation, security applications & devices, application security, cyber attack techniques, vulnerability assessment, data security, network security, forensic analysis• NPower Cybersecurity Training: Virtualization, Linux Command Line, exploitation frameworks, hashing, network scanning, web application security• Mac Expert VM Deployment: Virtualization platforms, operating system virtualization, user account management, domain configurationProfessional Experience• Legal Intake Specialist, Tort Intake Professionals: Conducted initial client consultations, assessed legal matters, provided client support, collaborated with legal teams, maintained records• Customer Service Chat Lead, The Home Depot Headquarters: Created training programs, managed a team, handled customer interactions, provided solutions• Mac Expert - Help Desk & Customer Service, Apple, Inc: De-escalated issues, resolved technical problems, developed backup solutions, trained new associatesLet's connect and explore opportunities in IT support, cybersecurity, and system administration!
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San Diego, California, United States
As an IT Help Desk Technician at Versa Computing, I provide comprehensive technical support for Windows, Mac OS X, and iOS platforms, ensuring seamless user experiences. My role extends into system administration for Microsoft 365 and Google Workspace, coupled with network device management.I specialize in cybersecurity. I've identify physical and system.
San Diego, California, United States
Conducted initial client consultations, gathered pertinent information regarding legal issues and case details.Assessed client needs and urgency of legal matters, accurately recorded and documented all relevant information for further review.Provided guidance and support to clients, addressed inquiries about the legal process, and offered reassurance.
Marietta, GA & San Diego, CA
Consulted directly with Innovation Labs Team to create a Universal Associate Training Program. This program implemented the best practices from multiple departments and cross trained associates to deliver excellent customer service via phone, chat, and online services.Appointed as Team Lead responsible for training 10 associates to meet expected company.
Decatur, Georgia, United States
Corresponded with approximately 100+ customers per day by calmly de-escalating issues, assessing customer needs, and resolving technological issues while providing above and beyond customer service in keeping with the highest standards at Apple, Inc.Utilized remote access to perform troubleshooting on client Mac computers to resolve technical issues.
Other employees you can reach at versacomputing.com. View company contacts for 8 employees →
Nick Turtch
Colleague at Versa Computing
San Diego, California, United States, United States
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MG
Matthew Gracia
Colleague at Versa Computing
San Diego County, California, United States, United States
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JW
Josh Walter
Colleague at Versa Computing
Oceanside, California, United States, United States
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- 18-week Advanced Cybersecurity Training Program - Obtained CompTIA Security+ Certification
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Ronald Scott works for Versa Computing.
Ronald Scott is listed as IT Help Desk & Cybersecurity Professional | Driving Secure and Efficient IT Solutions | CompTIA Security+ Certified at Versa Computing.
Ronald Scott is based in San Diego, California, United States while working with Versa Computing.
Ronald Scott has worked for Versa Computing, Tort Intake Professionals, The Home Depot, and Apple.
Ronald Scott's colleagues at Versa Computing include Nick Turtch, Matthew Gracia, and Josh Walter.
You can use AeroLeads to view verified contact signals for Ronald Scott at Versa Computing, including work email, phone, and LinkedIn data when available.
Ronald Scott holds Comptia Security+ Ce, Cybersecurity from Npower.
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