Ronald Gibbs Email and Phone Number

Oversee the enrollment process for seven state-partnered adult diploma programs:Utilize data to indentify and monitor key performance indicators (KPIs),Lead and manage activities and performance for team of 17 Enrollment Counselors,Forecast enrollment numbers and align staffing needs,Review KPIs and provide consistent coaching and feedback on Enrollment Counselor team and individual performance,Hire and train enrollment counselors,Develop and maintain content for… Show more Oversee the enrollment process for seven state-partnered adult diploma programs:Utilize data to indentify and monitor key performance indicators (KPIs),Lead and manage activities and performance for team of 17 Enrollment Counselors,Forecast enrollment numbers and align staffing needs,Review KPIs and provide consistent coaching and feedback on Enrollment Counselor team and individual performance,Hire and train enrollment counselors,Develop and maintain content for knowledge base and training,Develop and maintain lead and opportunity records and data in Salesforce CRM,Strategize with sales and marketing teams to ensure effective lead pipelines,Collaborate with marketing team on outreach and messaging Show less

B2B Pre-sales needs assessment and consulting with sales team for EdTech SaaS product linePost-sales implementation and customer success:Customer onboarding,Creation of customized training content for effective implementation, Facilitating professional services for teachers, counselors, administrators, and other school staff members,Utilize customer data to implement solutions for effective customer implementationConduct data review webinars and trainings to drive… Show more B2B Pre-sales needs assessment and consulting with sales team for EdTech SaaS product linePost-sales implementation and customer success:Customer onboarding,Creation of customized training content for effective implementation, Facilitating professional services for teachers, counselors, administrators, and other school staff members,Utilize customer data to implement solutions for effective customer implementationConduct data review webinars and trainings to drive customer valueDevelop, conduct and facilitate informational marketing webinars and sessions for prospecting potential customersCustomer renewal and retentionSkills:Customer Needs Assessment analysis, painpoint analysisImplementation training development and deliveryData analysisIntervention planningRetention and renewalB2C Sales consultingSales lifecycleSaaS Implementation Show less

As an 8th grade writing teacher, I develop and plan units and lessons for over 100 students. I am also responsible for evaluating student writing and communication skills, tracking their performance through data analysis, and developing strategies to best reach students at all levels. Also, as the Writing Department Chair, I am responsible for working with other writing teachers at my school, distributing information and collaboratively developing units and lessons as a department.

As Site Coordinator, I managed a school's before and after school enrichment program. My responsibilities included managing a small staff of employees and a group of elementary students, planning activities, budgeting for the program, and tracking and analyzing attendance and payment data.