Ronald Heller Email & Phone Number

Matawan, New Jersey, Us

managing new home construction

Arlington, Tx, Us

Plan and direct residential construction site; managing trade partners to ensure completion of homes to satisfactionApproved work being performed on site and any related issues to safety standards.Verified checklists were completed and inspection passed in a timely mannerCommunicated with cliental addressing and resolving any concerns.When Vendors could not meet timeline; assisted with PavingDry wall, plumbing and basic electrical to ensure deadline were met for move inPassed OSHA 10 Test

Fort Worth, Texas, Us

Fort Worth, Texas, Us

Organized custom orders and receivables- Evaluated low performing inventory; merchandising and recovering to maximize profitability- Received sales leader of the quarter in 2014 and achieved 12,000 over projected goal- Personified role of M.O.D and maintained positive internal moral while driving customer satisfaction

Global, Us

- Direct contact between the in house group and the hotel; ensured guest satisfaction to company standards- Participated in monthly sales meetings- Managed hotel schedule and responsibilities of the front desk staff- Developed all working knowledge of Charter 1; Hampton Inn policies, ensured adherence by the team- Set up contracts with potential clients- Balanced room inventory, upgraded platinum members in turn increasing guest satisfaction- Kept track of priority club enrollment, received the highest memberships of 3rd quarter in 2010- Key contributor to the hotel receiving four certificates of excellence from TripAdvisor in tenure

Mclean, Va, Us

- Assisted guest with dinner and event reservations while exceeding guest and company expectations- Secured transportation and reservations for the president of Armenia during a diplomatic visit in 2008- Helped guest with any requested needs and transported their belongings to their rooms- Facilitated guest were transported to events and travel departures

Global, Us

- Recognized for the most “walk ins” of 2nd quarter 2010- Facilitated a smooth check in experience for the guest using company brand standards- Filed paperwork needed to process maintenance reports- Maintained rooms and secured all guests were satisfied with the cleanliness- Handled any maintenance request and controlled any effecting issues ensuring guest satisfaction

- Received Employee of the Month in March of 2004- Patrolled timeshare resort property responding to all emergency calls- Maintained rooms and insured guests were satisfied with the cleanliness- Facilitated guests in evacuating premises in response to natural disaster

• Enforced company quality standards throughout renovation build. • Managed schedule and personal on – site; participating in the landscaping, masonry, and overall construction.• Participated in walkthrough inspections of building with clients prior to move in-Inspected Exterior Roof and Siding were approved for inspection-When Vendors could not meet timeline; assisted with PavingDry wall, plumbing and basic electrical to ensure deadline were met for move in

General Education, General Education

Drafting & Auto Cad, Architecture