Managed and maintained Navy IT systems, ensuring optimal performance and security compliance.Implemented and monitored security protocols to protect sensitive data from unauthorized access and cyber threats.Conducted routine assessments and penetration testing to identify and mitigate potential security vulnerabilities.Led incident response efforts, effectively addressing cybersecurity breaches and ensuring swift recovery of affected systems.Worked closely with cross-functional… Show more Managed and maintained Navy IT systems, ensuring optimal performance and security compliance.Implemented and monitored security protocols to protect sensitive data from unauthorized access and cyber threats.Conducted routine assessments and penetration testing to identify and mitigate potential security vulnerabilities.Led incident response efforts, effectively addressing cybersecurity breaches and ensuring swift recovery of affected systems.Worked closely with cross-functional teams to develop and implement IT security strategies and policies.Participated in risk assessment processes to evaluate and prioritize security measures based on potential impacts.Maintained comprehensive documentation of systems and security protocols to facilitate audits and improve operational efficiency.Utilized packet capture and analysis tools to identify and diagnose network issuesDeveloped and maintained documentation of network architecture and topology, ensuring accurate and up-to-date records Show less

Greeted customers with a friendly and professional demeanor, resulting in increased customer satisfaction ratingsCollected tickets and maintained an accurate count of ticket salesManaged theatergoers by providing seating directions and resolving conflicts in a timely and efficient mannerProvided assistance to theater staff with setup and breakdown of theater eventsEnsured theatergoers followed theater rules and regulations, resulting in a pleasant viewing experience for all… Show more Greeted customers with a friendly and professional demeanor, resulting in increased customer satisfaction ratingsCollected tickets and maintained an accurate count of ticket salesManaged theatergoers by providing seating directions and resolving conflicts in a timely and efficient mannerProvided assistance to theater staff with setup and breakdown of theater eventsEnsured theatergoers followed theater rules and regulations, resulting in a pleasant viewing experience for all customersAssisted customers with inquiries and provided information about theater events Show less

Developed an efficient system for organizing items in bags, resulting in faster checkout timesAssisted customers with locating items in the store, resulting in increased salesDeveloped a friendly rapport with customers, resulting in an increase in customer loyalty and satisfactionMaintained a high level of accuracy in bagging items, resulting in fewer returns and customer complaintsFollowed store policies and procedures to ensure compliance with safety and security regulations