• Responsible and accountable for new products and maintenance of older products carried on retail sites.• Maintain positive communication between Buyers and floor Salesman to ensure products are available for sale when stock arrives.• Conversion of older product from legacy system to new Ecommerce Platform.• Perform user acceptance testing of website functions and features. Make sure software performs to planned behavior and create documentation to go along with product.• Analyze consumer websites to find new ways to improve customer experience. • Worked with Business side to establish more efficient processes for product life cycles. • Software worko Helped with migrating current website to new Ecommerce platform.o Help create taxonomy and specification standards for new website.o Tracked activities through use of project management software.o Developing of in-house applications for operational use.o Performed User testing of web sites, operational workflows (internal and external)o Wrote and Prepared training notes for new website features for sales team.

• Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.• Maintain positive communication between product owners and development team to ensure proper scope is maintained throughout the life of the project.• Track and maintain timeline for projects in process, and adjust priorities as needed by the business to better increase effectiveness toward strategic goals.• Perform user acceptance testing of new internal applications and features. Make sure software performs to planned behavior and create documentation to go along with product.• Perform cross browser testing on company related sites and landing pages, and report issues to design team and development team to be corrected and test again.• Coordinate launch of new software and applications with effected departments to ensure proper launch and that all required training and documentation is done ahead of launch date. • Vendor work:o Helped with integration of 3rd party Loan Management service and Underwriting engine• Projects/Software worko Helped with scoping, managing and supporting several projects including:o Opening up new states for Loanso Switching lending models in stateso Developing of in-house applications for operational use.o Performed User testing of web sites, applications and operational workflows (internal and external)o Wrote and Prepared release notes and training guides for software releases.o Helped established an Agile system for the development team, to better organize and track workflow for both the online department as well as the other business areas that rely on the online development team for work.

• Direct supervision of a Data entry team. • Responsible for training, workstation operation, and quality of Data processed by team. • Coordinated with Client managers and vendors to insure the highest quality of Data possible.• Work with Development team to enhance overall appearance and functionality of in house programs. • Coordinated with new clients to provide data to their requirements.• Clients:o As an assistant Account Representative worked with Electronics buyers (Sears Holdings) to place new electronic lines on site(s). During this process, I would communicate with vendors to ensure accurate specifications and copywriting for products. o As a Client Specialist, worked with representatives from both Tractor Supply Company and Walmart.com to setup both clients with ARS services. o TSC-worked to create their online sales hierarchy for online site and convert paper catalog into online products to establish a larger web presence for their online store. Created uniform specifications to created a consistent user friendly experience for the online customer.o Walmart.com- Worked with Walmart.com to adapt their online sales hierarchy to conform with the Global Product Classification (GPC) Standards. Aided in defining searchable filters for site, creating copywriting templates, and auto loading procedures for direct to site vendors.• Software work:o Conductor (In house program used for creating data models and exporting them to websites.) Helped with creation and growth of user interface and features for Conductor. o Worked with Development to create and test export routines for various clients.o Helped with creating import routine to increase amount of product that could processed for clients.