Ronald Jackson Email and Phone Number
Ronald Jackson work email
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Ronald Jackson personal email
Trusted operations manager with with more than 10 years of experience optimizing operations, training staff, and enhancing customer service in retail sales, logistics, and distribution. Supervise daily functions to streamline processes for greater productivity while maintaining the highest levels of customer satisfaction. Consistently evaluate policies and procedures to improve quality and efficiency. Successful track record of boosting performance, providing exceptional customer experiences, and exceeding objectives. Strategic planner with keen, data-driven insights and natural problem-solving abilities. Areas of expertise include: ▸ Operations Management ▸ Coaching & Mentoring Staff ▸ Customer Experience Optimization ▸ Project Management ▸ Safety Compliance ▸ Human Resources Functions▸ Hire and Development
Amazon
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Middle Mile Performance ManagerAmazon Jul 2022 - PresentSeattle, Wa, UsProvide best in class support for carriers with scalable tracking process • Partner with cross functional stakeholders to drive a culture of professional service • Identify, develop and improve strategies for the carrier onboarding and training process • Identify and drive process improvements that enhance the carrier service and technology • Provide reports to leaders of health and training proficiency weekly/monthly (using Excel, Access, SQL and/or other data management systems)
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Operations ManagerAmazon Feb 2020 - Jul 2022Seattle, Wa, UsMy role is to direct all inbound operations while enforcing compliance protocols, balancing costs & wages, & following corporate customer obsession principles to enhance customer experiences.▸ Supervise team of 4 managers & over 200 hourly staff members ▸ Achieved 105% above plan for UPH/TPH ▸ Earned #1 rank regionally for safety engagements ▸ Reduced safety incidents by 50% during COVID-19 pandemic ▸ Reduced SLI unfavorable scores from 20% to 15% ▸ Recruiting both internal and external hourly and salaried candidates
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Business OwnerFlorida Premier Slingshot Rentals Llc Feb 2022 - Present
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Store ManagerWalmart Mar 2017 - Feb 2020Bentonville, Arkansas, UsTo ensure streamlined operations, I managed all aspects of customer service delivery, employee engagement, & implementation of corporate regulations.▸ Accumulated $90M in annual sales▸ Oversaw more than 300 associates ▸ Reduced shrink by more than $270K via loss prevention efforts▸ Launched online grocery & same-day pick-up program for over 1,500 customers▸ Recruiting both internal and external hourly and salaried candidates ▸ Launched a $100M Facility from construction, recruiting, and grand opening phase -
Co-ManagerWalmart Mar 2015 - Mar 2018Bentonville, Arkansas, Us▸ Completed “Rising Star" program to develop personal leadership skills▸ Rotated to regional stores to learn all aspects of senior leadership▸ Executed special projects to achieve optimal program results
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Market Ecommerce ChampionWalmart Jun 2016 - Jun 2017Bentonville, Arkansas, Us▸ Initiated eCommerce programs across 12 locations ▸ Ensured all stores achieved required customer service & satisfaction metrics ▸ Coached team of 15 personal shoppers to fulfill 600 weekly online orders efficiently
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Assistant ManagerWalmart Jun 2011 - May 2015Bentonville, Arkansas, Us▸ Reorganized sales floor to meet company demands▸ Coached teams to determine staff promotions & demotions▸ Trained all new managers on store policies & procedures▸ Completed comprehensive training to advance from Assistant Manager to Co-Manager
Ronald Jackson Education Details
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Jacksonville UniversityBusiness Administration: Management -
Bethune-Cookman UniversityCoursework In Business Management
Frequently Asked Questions about Ronald Jackson
What company does Ronald Jackson work for?
Ronald Jackson works for Amazon
What is Ronald Jackson's role at the current company?
Ronald Jackson's current role is Middle Mile Performance Manager & Logistics Leader ▸ Employee Training | Strategic Planning | Safety Compliance | Risk Mitigation.
What is Ronald Jackson's email address?
Ronald Jackson's email address is ro****@****zon.com
What schools did Ronald Jackson attend?
Ronald Jackson attended Jacksonville University, Bethune-Cookman University.
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