Ronald Labok Email & Phone Number

Chicago, Illinois, United States

Chicago

* Improved software reliability, performance, and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction* Provided feedback on usability issues related to the design of the application interface* Built automated test scripts to handle repetitive software testing work.* Maintained testing framework and environment, updating gems, libraries and associated services* Collaborated with Developers, Business, and UX teams to drive technical discussions and decision making* Assisted QA leadership in training and mentoring other QA staff members on fostering professional development and growth within the team.* Accountable for deployment and post-release monitoring* Documented testing procedures for developers and future testing use.* Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.* Participated with cross-functional teams in design reviews, sprint grooming, and planning sessions with testing guidance, time estimates, and impact on reliability and maintenance.* Enhanced user experience for clients by ensuring seamless software functionality and responsiveness.

Greater Chicago Area

* Enhanced software quality by implementing automated testing processes and tools.* Reduced defect rates by designing and executing comprehensive test plans, cases, and scripts.* Improved application compatibility and performance through cross-browser compatibility, stress testing, and load testing* Collaborated with cross-functional teams to accomplish goals and address issues related to applications and services.* Contributed to continuous integration initiatives by integrating test scripts into build pipelines for consistent quality checks.* Participated in Agile meetings such as sprint planning, stand-ups, retrospectives, team agreements, and SOW discussions between development and QA teams.* Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.* Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.

Chicago, Illinois, United States

• Designed comprehensive test plans, significantly improving software quality and bug identification.• Developed manual and automated test scenarios using Capybara, Cucumber, and Selenium, streamlining testing processes.• Collaborated with developers for timely issue resolution, enhancing product performance.• Automated repetitive testing tasks, increasing testing accuracy and efficiency.• Provided essential testing support for application releases, ensuring thorough pre and post-release checks.• Reduced defect rates with thorough manual and automated testing, ensuring all use cases were covered before deployment.• Developing new features and fxing defects in Ruby on Rails environment.• Knowledgeable in using Jira, Jira Agile for project planning, managing, documentation, and reporting.• Utilizing PostgreSQL and psql to interact with databases, query for test data, and validating of testing results.• Responsible for providing testing needs on application releases and post-release checks through monitoring services such as Sentry, Datadog, Grafana and Splunk.• Participated in storyboard discussions for team projects, providing knowledge focused on test coverage and necessary framework adjustments.

Chicago, Illinois, United States

* Provided front-line Tech Support for company employees hardware and software issues.* Provisioned new desktops and laptops for company employees and managing employee permissions* Inventoried existing company employee hardware and storage

Chicago, Illinois, United States

* First line of support for hosted customers in need of technical support for their website.* Assisted customers with debugging of website issues, providing some advice for resolutions.* Worked closely with server administrators on monitoring and resolving server issues.