Ronald Leon

Ronald Leon Email and Phone Number

Gerente de Contact Center en Grupo Purdy Motor @ Grupo Purdy Motor
san josé, san jose, costa rica
Ronald Leon's Location
Alajuela, Costa Rica, Costa Rica
About Ronald Leon

• Over 23 years’ experience with solid knowledge in express logistics, customer service, sales, leading teams and a respect and results management oriented mindset• More than 14 years in management positions • Great training, feedback and coaching skills• Hard worker, reliable, team work and self-motivated person• Excellent communication skills• Experience in logistics operations, sales and customer service management

Ronald Leon's Current Company Details
Grupo Purdy Motor

Grupo Purdy Motor

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Gerente de Contact Center en Grupo Purdy Motor
san josé, san jose, costa rica
Website:
grupopurdy.org
Employees:
327
Ronald Leon Work Experience Details
  • Grupo Purdy Motor
    Gerente De Contact Center
    Grupo Purdy Motor Jun 2019 - Present
    Costa Rica
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  • Amazon
    Accounts Manager
    Amazon Dec 2018 - Jun 2019
    San Jose Costa Rica
    support and strategy definition for sellers under the Amazon's Marketplace
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  • Dhl Express Peru
    Gerente De Operaciones
    Dhl Express Peru Apr 2018 - Dec 2018
    Peru
    in charge of import and export customs, ground operation for courier, fleet management, cost related to operation, operational projects, export customs, support to areas like customer services, sales and financial when having issues related to the operation
  • Dhl Express
    Operations Manager
    Dhl Express Sep 2015 - 2018
    Costa Rica
    in charge of import and export processes, ground courier operation, fleet management, security and relations with stakeholders such as customer service, aviation, sales and finance
  • Dhl Express
    National Customer Service Manager
    Dhl Express Jan 2011 - Aug 2015
    San Jose Costa Rica
    in charge of front line customer service receiving calls scheduling pick ups, handling track and traces for shipments. Back line customer service handling claims and complaints in charge of DHL stores in Costa Ricasupport to both CS areas in staff managementreport periodicaly to the country manager and regional office the KPIs requirements
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  • Dhl Express
    Key Accounts Executive
    Dhl Express Jan 2008 - Jan 2011
    Heredia Costa Rica
    sales support for the top customers in Costa Rica, most of them in the pharma and medical devices industry
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  • Dhl Express
    Station Manager
    Dhl Express Jan 2006 - Dec 2007
    Guanacaste Costa Rica
    sales and operation management for the area of Guanacaste, in charge of the local operation, courier and counter, administrative support and develop the business in the area, supporting customers in different industries like sugar cane, aloe, turism, banks, etc
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  • Western Union
    Support Specialist
    Western Union Feb 2003 - Feb 2005
    Costa Rica
  • Dhl Express
    Tele Sales Executive
    Dhl Express Jun 2003 - Dec 2004
    San Jose Costa Rica
    customer acquisition for telesales territory
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  • Dhl Express
    Customer Service Agent
    Dhl Express Jan 2000 - Jan 2002
    San Jose Costa Rica
    front line telephone customer support, track and tracing
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  • Taca
    Counter Agent
    Taca Jan 1999 - Jan 2000
    Costa Rica
    ticketing counter agent
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Ronald Leon Education Details

Frequently Asked Questions about Ronald Leon

What company does Ronald Leon work for?

Ronald Leon works for Grupo Purdy Motor

What is Ronald Leon's role at the current company?

Ronald Leon's current role is Gerente de Contact Center en Grupo Purdy Motor.

What schools did Ronald Leon attend?

Ronald Leon attended Universidad Nacional, Universidad Estatal A Distancia De Costa Rica, Universidad Nacional Y Cadexco.

Who are Ronald Leon's colleagues?

Ronald Leon's colleagues are Diego Vega Maroto, Juan Miguel Calderon, Cindy Jiménez, Christopher Trejos, Dana Briceño Méndez, Johanna Villalobos B., Johanna Mendez Coto.

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