Marketing Officer
CurrentBrand Management CSICommunications Events ManagementDigital Marketing
Mar 2018 - Present
AeroLeads people directory · profile
Ronald Mapfumo Email & Phone Number
Marketing and Customer Experience Professional | BComm Marketing , MLC | Marketing Officer at Steward Bank
at
Steward Bank
1 work email found
@stewardbank.co.zw
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Marketing and Customer Experience Professional | BComm Marketing , MLC | Marketing Officer at Steward Bank
Location
Zimbabwe
Company size
Who is Ronald Mapfumo? Overview
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Quick answer
Ronald Mapfumo is listed as Marketing and Customer Experience Professional | BComm Marketing , MLC | Marketing Officer at Steward Bank at Steward Bank, a with 852 employees, based in Zimbabwe. AeroLeads shows a work email signal at stewardbank.co.zw and a matched LinkedIn profile for Ronald Mapfumo.
Ronald Mapfumo previously worked as Marketing Officer at Steward Bank and Customer Experience Supervisor at Steward Bank. Ronald Mapfumo holds Master'S Degree, Business Leadership & Corporate Governance, Merit from Bindura University Of Science Education Official.
Company email context
Email format at Steward Bank
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{first}.{last}@stewardbank.co.zw
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AeroLeads found 1 current-domain work email signal for Ronald Mapfumo. Compare company email patterns before reaching out.
Profile bio
About Ronald Mapfumo
Ronald Mapfumo is a Marketing and Customer Experience Professional | BComm Marketing , MLC | Marketing Officer at Steward Bank at Steward Bank. He possess expertise in customer service, marketing strategy, marketing, market research, marketing communications and 23 more skills. He is proficient in Shona, English and Ndebele, North.
Listed skills include Customer Service, Marketing Strategy, Marketing, Market Research, and 24 others.
Current workplace
Ronald Mapfumo's current company
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5 roles
Ronald Mapfumo work experience
A career timeline built from the work history available for this profile.
Customer Experience Supervisor
• Customer Voice Analysis – Internal and External Customer Surveys• Contact Centre Operations • Retail Channels Experience and process improvement• Customer Research• Customer Experience Audits • Customer Experience design Customer Health scoring• Customer Experience training
Oct 2016 - Feb 2018
Team Leader - Contact Centre Operations
• Reporting Inbound Contact Centre Metrics • Shift Monitoring• Query Tracking• Workforce Management (Scheduling and ensuring Adherence to Schedules for Team Members)• Quality Monitoring and Evaluation• Social Media Monitoring (Twitter, Facebook and Live Chat) and Customer Service email monitoring.• Product Knowledge assessment for team members
Jun 2015 - Oct 2016
Contact Centre Agent - Customer Experience
• Identify and satisfy customer needs in line with customer service and company policy.• Answer and resolve queries within service turnaround times.• Document queries that have a longer turnaround time and ensure resolution within promised turnaround time.• Follow up and feedback to clients be done within given time frame • Record customer feedback on performance of products • Sales promotion through consumer education on new products.
Oct 2013 - May 2015
Intern - Marketing
Sep 2011 - Aug 2012
4 education records
Ronald Mapfumo education
Master'S Degree, Business Leadership & Corporate Governance, Merit
Bachelor Of Commerce (Bcom), Marketing, 2.1
Principles Of Marketing : Principles Of Selling
London Centre Of Marketing
Fundamentals Of Digital Marketing
Google Digital Skills For Africa
FAQ
Frequently asked questions about Ronald Mapfumo
Quick answers generated from the profile data available on this page.
What company does Ronald Mapfumo work for?
Ronald Mapfumo works for Steward Bank.
What is Ronald Mapfumo's role at Steward Bank?
Ronald Mapfumo is listed as Marketing and Customer Experience Professional | BComm Marketing , MLC | Marketing Officer at Steward Bank at Steward Bank.
What is Ronald Mapfumo's email address?
AeroLeads has found 1 work email signal at @stewardbank.co.zw for Ronald Mapfumo at Steward Bank.
Where is Ronald Mapfumo based?
Ronald Mapfumo is based in Zimbabwe while working with Steward Bank.
What companies has Ronald Mapfumo worked for?
Ronald Mapfumo has worked for Steward Bank and Zesa Holdings.
How can I contact Ronald Mapfumo?
You can use AeroLeads to view verified contact signals for Ronald Mapfumo at Steward Bank, including work email, phone, and LinkedIn data when available.
What schools did Ronald Mapfumo attend?
Ronald Mapfumo holds Master'S Degree, Business Leadership & Corporate Governance, Merit from Bindura University Of Science Education Official.
What skills is Ronald Mapfumo known for?
Ronald Mapfumo is listed with skills including Customer Service, Marketing Strategy, Marketing, Market Research, Marketing Communications, Marketing Management, Social Media, and Social Media Marketing.
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