Ronald Mccoy

Ronald Mccoy Email and Phone Number

washington, district of columbia, united states
Ronald Mccoy's Location
Montgomery, Alabama, United States, United States
About Ronald Mccoy

Ronald Mccoy is a IT Specialist at U.S. Department of Veterans Affairs.

Ronald Mccoy's Current Company Details
U.S. Department of Veterans Affairs

U.S. Department Of Veterans Affairs

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IT Specialist
washington, district of columbia, united states
Website:
va.gov
Employees:
130324
Ronald Mccoy Work Experience Details
  • U.S. Department Of Veterans Affairs
    It Specialist
    U.S. Department Of Veterans Affairs Oct 2023 - Present
    Montgomery, Alabama, United States
  • Jackson Thornton Technologies
    Technical Support Analyst
    Jackson Thornton Technologies Jan 2023 - Sep 2023
    Montgomery, Alabama, United States
    • Technician for a managed service provider with over 200 business entity clients handling a wide variety of technical problems.• Use ConnectWise Manage to respond to ticket requests for technical support. Answer helpdesk calls & emails.• Remote into computers using ConnectWise Automate and Control to remote into PCs to troubleshoot• Account maintenance using Microsoft 365, Azure Active Directory as well as on-prem AD• Troubleshoot Microsoft 365 Office suite apps• Printer/Scanner fixes including IP assignments, driver updates, etc.• Use client cell phone camera access to guide users on how to fix hardware issues etc.• Sophos Firewall configuration and management (NAT, PAT, User Authentication, etc)• Review and contribute to knowledge base (IT Glue)• Coordinate with ISP, and third-party subcontractors for outages, onsite repairs, proprietary software troubleshooting.
  • Jackson Hospital
    Technical Support Analyst
    Jackson Hospital Jan 2022 - Jan 2023
  • Alabama Department Of Human Resources
    Financial Support Worker
    Alabama Department Of Human Resources Dec 2019 - Jan 2022
    Montgomery, Alabama, United States
  • Moore Zeigler Group
    Customer Support Technician
    Moore Zeigler Group Feb 2017 - Dec 2019
    Montgomery, Alabama, United States

Ronald Mccoy Education Details

Frequently Asked Questions about Ronald Mccoy

What company does Ronald Mccoy work for?

Ronald Mccoy works for U.s. Department Of Veterans Affairs

What is Ronald Mccoy's role at the current company?

Ronald Mccoy's current role is IT Specialist.

What schools did Ronald Mccoy attend?

Ronald Mccoy attended Auburn University At Montgomery.

Who are Ronald Mccoy's colleagues?

Ronald Mccoy's colleagues are Sandra Pallotta, Jai De Lotto , Lcsw, Litzalee Camacho-Vega, Aline Tran, John Homerski, Seth Hartley, Tony Tony.

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