Ronald Miranda

Ronald Miranda Email and Phone Number

Front-end Developer | Software Quality Assurance | System Admin | Software Consultant @ Gabtech Global, LLC
glendale, arizona, united states
Ronald Miranda's Location
Metro Manila, Philippines
About Ronald Miranda

An Information Systems professional with a diverse skill set and a passion for innovation. I hold a Bachelor of Science in Information Systems from De La Salle – College of Saint Benilde, and I am trained in Graphic Arts and Printing Technology from Technological University of the Philippines. Both graduate of the two degrees.Skills:My technical expertise encompasses PHP (Laravel), C# (.NET, Entity Framework), JavaScript (Vue/Nuxt, NodeJS), and databases like MSSQL, MySQL, and MongoDB. I'm proficient in Quality Assurance and Agile Project Management tools such as Jira, Asana, Confluence, and Shortcut. Adaptable to new technologies and industries, I possess keen attention to detail, excel as a team player, communicate effectively, and have an insatiable thirst for learning.Experience:As a Graphic Artist at ABC Development Corporation TV5, I delivered production-ready graphic materials for print and web.At GUMI Asia Pte. Ltd, I served as a Game Support Representative, ensuring client privacy, satisfaction, and quality assurance.At Go Game Pte. Ltd, I transitioned to a Game Support Specialist role, fostering business development and cross-training in Quality Assurance and Game Development.My stint as a Software Quality Assurance specialist at Ocean Bound Plastic Recycling Philippines, Inc. exposed me to global work ethics and software stability enhancement.As an IT Operations Specialist at Redstone Apparel Inc., I provided software solutions, maintained IT infrastructure, and ensured seamless workflow and data security.Awards & Certifications:I've earned Dean's List recognition for academic excellence and hold certifications in Identifying and Safeguarding Personal Identifiable Information (PII), Cybersecurity Awareness, and Google Analytics for Beginners.

Ronald Miranda's Current Company Details
Gabtech Global, LLC

Gabtech Global, Llc

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Front-end Developer | Software Quality Assurance | System Admin | Software Consultant
glendale, arizona, united states
Employees:
21
Ronald Miranda Work Experience Details
  • Gabtech Global, Llc
    Software Support Engineer
    Gabtech Global, Llc Apr 2024 - Present
    Philippines
    • Dedicated support team member, has mastered the ConnectWise ticketing system and software applications, ensuring efficient ticket management, escalation, and closure. Role involving clear communication with customers when issues fall outside support plans, maintaining transparency and strong relationships. Additionally, configure and set up software applications to meet specific requirements and create or modify custom reports in SSRS and Exago BI.• Proficient in using tools to migrate customer data, ensuring timely and budget-compliant solution delivery. Commitment to excellence results in solutions that meet or exceed customer expectations, generating valuable customer references. Conduct thorough application testing to maintain high standards of quality and reliability.• Creates comprehensive user documentation and assists in estimating project budgets and timelines, contributing to smooth project execution and customer satisfaction. Uphold the company’s commitment to excellence and exceptional customer service.Experienced: Jira / Asana / Confluence / ConnectWise / SSRS / GSuite / Office 365 / iMIS EMSAchievement: https://www.linkedin.com/posts/gabtechglobal_filipinosignitefilipinosunite-growthmindset-activity-7262459747537170432-kehH?utm_source=share&utm_medium=member_desktophttps://youtu.be/vF-tgP-8uEM?si=oVRf21MkwNoATnKR
  • Redstone Apparel Inc.
    Information Technology Operations Specialist
    Redstone Apparel Inc. Jun 2022 - Mar 2024
    Makati, National Capital Region, Philippines
    • Provided a software for the company's innovative move towards efficiency and excellence. This helped the company to further improve their systematic output, stabilized workflow, and ensured security for sensitive data.• Maintained software and hardware needs to ensure a seamless working environment for the company. Performed system and hardware upgrades to boost overall optimal employee performance.Experienced: Developer Tools / GSuite / Office 365
  • Plastic Bank
    Software Quality Assurance Engineer
    Plastic Bank Jul 2021 - Mar 2022
    Taguig, National Capital Region, Philippines
    • Enrolled in a program that develop series of skillset that addresses software stability and improvement for the company's growth. Gained different awareness in using numerous tools and equipment to sufficiently work and perform tasks.• Worked and collaborated with international and oversees management in grasping the work ethics that surrounds the success along with strengthening the company.Experienced: Jira / Asana / Confluence / Mobile Emulators / GSuite / Office365
  • Gogame
    Game Support Specialist
    Gogame Nov 2016 - Nov 2017
    Taguig, National Capital Region, Philippines
    •Collaborated with external representatives, with focus on addressing customers' needs. Drove business development through effective communication with customers to increase their knowledge of the company's deliverable products.• Received cross-training for Quality Assurance and Game Development positions in order to provide customer service back-up for staff and additional self-growth.Experienced: Zendesk / GSuite / Office365 / Developer Tools
  • Gumi Asia Pte Ltd
    Game Support Representative
    Gumi Asia Pte Ltd Feb 2015 - Sep 2016
    Pasig, National Capital Region, Philippines
    • Worked in a vibrant environment and collaborated with multiple teams of customer relations professional, to meet the needs of clients and customers. • Ensured privacy and security requirements established by the company to strictly adhered to. • Operated and used different equipment and tools for quality assurance and reporting.Experienced: Zendesk / GSuite / Office 365 / Developer Tools / Mobile Emulators
  • Tv5 Network Inc.
    Graphic Design Artist
    Tv5 Network Inc. Dec 2013 - May 2014
    Mandaluyong, National Capital Region, Philippines
    • Developed designs and various media for print and websites. • Provided clients with production-ready graphic materials in different digital formats.Experienced: Adobe Softwares / GSuite / Office 365 / Social Media

Ronald Miranda Education Details

Frequently Asked Questions about Ronald Miranda

What company does Ronald Miranda work for?

Ronald Miranda works for Gabtech Global, Llc

What is Ronald Miranda's role at the current company?

Ronald Miranda's current role is Front-end Developer | Software Quality Assurance | System Admin | Software Consultant.

What schools did Ronald Miranda attend?

Ronald Miranda attended De La Salle-College Of Saint Benilde, Technological University Of The Philippines.

Who are Ronald Miranda's colleagues?

Ronald Miranda's colleagues are Mary Angelica Soriano, Gelo Dilinila, Rhainner Casubuan, Ralph Louisse Cua, Humphrey John Alarios, Natalie Juntado, John Timothy Daracan.

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