• A Senior Management professional with over 19 years of experience, primarily in the management of large and complex IT Infrastructure programs/projects and global teams, in the area of Retail and Global IT Service Delivery domain, Experience of working in the IT, Finance, Banking and Healthcare industries• Program / Project Management of many large scale Global Infrastructure management, Enterprise Security Management, End User Technology, Information Security, Network management programs/projects in a matrix organization (PMO level) by following PMI standards, Blueprint, Waterfall and Agile methodologies• Experience of many large scale / multi-million dollar programs/projects (up to US$45 million). Worked as a liaison between the business unit heads, senior management, and the project teams, as well as with external vendors providing IT services• Responsible for all aspects of program / project management from initiation to closeout phase including business case development, estimating budget, resource identification, stakeholder management, project planning, managing SLA's, requirements gathering, technical & functional documentation, issues/risk tracking & resolution, project deployments, budget tracking, reporting, interface with project sponsors, senior leadership and other business leads and formal project closure• Managed Global Print solution deployment, Data Center relocation, Office moves, Mobile Policy management, Technology upgrades and many global infrastructure setup projects such as new infrastructure build outs at global level including changes at LAN, WAN, Firewalls, server builds and other network technologies• Lead global Infrastructure projects using Sprint methodology to develop project artifacts such as project charters, resource plans, cost estimates, scope documents, project plans, communication plans, RAID logs, project schedules, change management, risk assessments/issue logs, meeting minutes, status reports.
Listed skills include Vendor Management, Sdlc, Business Analysis, Integration, and 6 others.