Ronald Sawyer work email
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Ronald Sawyer personal email
IT Services, Training & Support, Customer Service, Graphic Design, Team LeadershipMultifaceted and resourceful management professional with proven diverse experience in leadership of IT services and support, system administration, user training and development, and strategic business solutions to facilitate continuous improvements and operational efficiency. Proactive and creative problem solver with demonstrated success in training and development of top-performing project and technical support teams in a cohesive and productive environment. Proven history as successful business owner of graphic design and production. Collaborative and decisive manager with excellent interpersonal abilities to build rapport with clients, staff and other key stakeholders to ensure positive customer relations focused on quality, commitment and service excellence.
Self-Employed
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Semi RetiredSelf-Employed Oct 2021 - Present
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Help Desk SpecialistSyracuse Community Health Center Jun 2021 - Oct 2021Syracuse, New York, United States -
It Support Specialist - Contract At SchcIssi Technology Professionals Dec 2020 - Jun 2021Syracuse, Ny -
Associate TechnicianDxc Technology Sep 2020 - Nov 2020Syracuse, New York, United StatesLocal and remote support including trouble shooting, diagnostic and repair. Windows 10 and Office 365 migration. Refresh, Imaging Laptops, PC’s, and Mini PC’s. Supported computer users with installation of hardware/software and networking components to meet user’s needs. Prepared computers for installation using imaging software and performed various configuration tasks for hardware and software. -
Pc Technician IiiTeksystems Jun 2017 - Sep 2020Dxc Utc/Carrier And Nine Mile Point/James A. Fitzpatrick Nuclear Power PlantsIT Services and User Training – Wrote end user instructions and documentation for biweekly Cyber Security Virus update procedures. Preformed Anti-Virus biweekly updates on level 3 and 4 systems using Cyber Security procedures. Create training materials for Nuclear Power IT Policies and Procedures. Installed Office 365 to systems. Prepare computers for installation using imaging software and performed various configuration tasks. Maintaine database inventory of computers, hardware, and software for tracking and budgeting purposes. Updated the network diagram to show Cyber layered Protection. -
Pc TechnicianAcs Group (American Cybersystems) Feb 2017 - Jun 2017Csc/Nationalgrid Account (Contract), Syracuse NyIT Services and User Training – Basic troubleshooting, assistance and resolution for computer users. Supported computer users with installation of basic hardware/software and networking components to meet personal computer needs. Diagnosed and troubleshoot basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors. Recommended hardware solutions regarding personal computers in assigned areas. Worked with personal computer hardware, software, systems, and local area networks. Updated associated Refresh Tech work log, and Completion Checklist. Backed up user data, pst files and restored this data on personnel's computers locally and remotely. -
Solutions Support Associate (Ssa)Superior Group Sep 2016 - Feb 2017Xerox Account/Central New York RegionIT Services and User Training – responsible for training Xerox end users on all features and functions of new machines (Copy, Print, Scan, Fax, basic maintenance, etc…), as well as configuring/install MFD’s for use on customers networks. -
Field Services Technician (Subk)The Computer Merchant Mar 2016 - May 2016Csc/Nationalgrid Account (Contract), Syracuse Ny3 Month Contract Basic troubleshooting, assistance and resolution for computer users. Supported computer users with installation of basic hardware/software and networking components to meet personal computer needs. Diagnosed and troubleshoot basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors. Recommended hardware solutions regarding personal computers in assigned areas. Experience Worked with personal computer hardware, software, systems, and local area networks. Updated associated Refresh Tech work log, and Completion Checklist. Backed up user data, pst files and restored this data on personnel's computers locally and remotely. -
Client Training And Support Specialist/Deployment Technician At ControltecControltec Oct 2013 - Oct 2015Cicero, New YorkCustomer and User Training – Provide leadership for planning and prioritization of customer training and support within compressed release schedules to meet projected milestones; train and support clients and users on software applications and hardware systems.IT Project Leadership – Led implementation of biometrics devices in New York State, and deployment if iPad mini pilot in Onondaga County with software upgrades, imaging, BIOS setup and training of end users on systems. -
Lead Technician – Client Training, Support And ImplementationSelf-Employed Contractor Feb 2012 - Oct 2013Syracuse New YorkStrategic Business Solutions – Oversee development and implementation of strategic planning in collaboration with Sales, Management, and Production teams for identification and recommendation of continuous improvement of systems and equipment to optimize operational efficiency and productivity and ensure long-term goals are met.IT Project Leadership – Led implementation of POS self-checkouts in northeast with software upgrades, imaging, BIOS setup and training of technicians on the installation of POS self-checkouts and end users on systems.
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Client Training And Support SpecialistControltec Jan 2011 - Jan 2012Cicero, NyCustomer and User Training – Provide leadership for planning and prioritization of customer training and support within compressed release schedules to meet projected milestones; train and support clients and users on software applications and hardware systems.IT Project Leadership – Led implementation of the Office of Child Care and Family Services Child Care Time (CCTA) and Attendance cloud based software in 9 counties in New York State, with software setup and training of end users on a cloud based system.
Ronald Sawyer Skills
Ronald Sawyer Education Details
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General Studies
Frequently Asked Questions about Ronald Sawyer
What company does Ronald Sawyer work for?
Ronald Sawyer works for Self-Employed
What is Ronald Sawyer's role at the current company?
Ronald Sawyer's current role is IT Support Specialist (Retired).
What is Ronald Sawyer's email address?
Ronald Sawyer's email address is rs****@****ems.com
What schools did Ronald Sawyer attend?
Ronald Sawyer attended Anne Arundel Community College.
What are some of Ronald Sawyer's interests?
Ronald Sawyer has interest in Science And Technology, Children, Arts And Culture, Education.
What skills is Ronald Sawyer known for?
Ronald Sawyer has skills like Windows, Strategic Planning, Quality Assurance, Access, Powerpoint, Microsoft Excel, Outlook, Technical Support, Team Leadership, Html, Training, Microsoft Office.
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Ronald Sawyer
Findlay, Oh4gmail.com, coopertire.com, marathonpetroleum.com, marathonpetroleum.com9 +141972XXXXX
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Ronald Sawyer
Birmingham, Mi2qliance.com, libertydialysis.com4 +120622XXXXX
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