Ronald Simpson Email and Phone Number

As an Information Technology Technician, in the United States Navy at Norfolk Naval Base in Va. Senior Technician who provided technical assistance for more than 150 crew members. Assisted with unit level maintenance and management of over 150 multi-user information operating systems; maintained accountability and serviceability of over 150 operating systems; responsible for management of over 150 active directory accounts and user accounts on NIPR exchange services which service over 150 users within the Command; enforced Navy network security and information assurance policies; setup and configured standard workstation operating system software, and troubleshooting inoperable operating systems. Created and maintained excel trackers of over 150 operating systems. Contributed to the helpdesk standard operating procedures (SOP) resulting to 90% effectiveness with everyday operations.