Ronald S. Email & Phone Number

I am a versatile, results-driven professional with detail-oriented information technology technical support experience. I have exceptional skills and knowledge in working with all levels of peers and management in demonstrating an excellent grasp of support, installation and responsive user services. I bring an ability to interpret and apply information systems data as it applies to business functionality. I am able to explain hardware and software in a way that others can understand. I am very adept at prioritizing, simplifying, and executing tasks while ensuring compliance with company standards. I am a productive, enthusiastic and energetic technical support technician providing organizational, planning and problem-solving skills. I am very good at quickly learning new processes and I thrive in challenging work environments with an emphasis on results. I can easily work Independently and have a proven track record of success. During my career, I have sought opportunities to increase my knowledge and experience in always improving the customer experience and most importantly, the bottom line. I meet and exceed objectives and with a lot of enthusiasm tend to motivate employees to perform at a high level. I try my hardest to excel at what I do. Active Secret Clearance.

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  San Antonio College

  Information Technology