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I’m a multi-faceted, hands on, Director of Program Management and Strategist with over 20 years’ experience developing and delivering large complex IT solutions. My skill set and experience is a unique compliment of practical business experience and technical knowledge, combined with consulting, program management and business process improvement.Over my career, I’ve had the opportunity to lead and manage several programs which have produced impressive results for companies by generating incremental revenue and/or producing significant cost savings. I have also worked with executives upfront to define strategic opportunities and with senior leaders on establishing business cases. My career has given me the experience to lead programs from their inception, thru implementation, to stabilization and monitoring.I’m very passionate and use a servant leader approach with project teams. My colleagues know me as an innovated problem solver who motivates large cross functional teams to deliver projects successfully.Capabilities:• Strategic Road Mapping and Organization Transformation• Business Cases Definition• Business Process Improvement and Design/Architecture• Standing up Program Management Organizations• Program Management/Project Execution• Defining scope, requirement and design definition• System Architecture Design, SOA, Web Services, Cloud technology, Big Data/MDM, Data warehouse, Business Intelligence, SaaS, ES/ESB integration, Network Infrastructure• MS Office Suite, Visio, JIRA, Clarity, SharePoint, AgileCraft, Oracle Suite, JDA Products and SAS• SDLC/PMLC • Agile, SCRUM, SAFE, Waterfall and Iterative development methodologies• Organizations Change ManagementI have a BA from Washington State University in Marketing and Finance; minors in Economics and Math. I am a certified Six Sigma Black Belt and Scrum Master.If you come across my profile and want to connect, or just want a professional opinion, please don’t hesitate to reach out.
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Senior Project ManagerFreemanLancaster, Tx, Us -
Senior Program Manager IiiUsaa Inc Feb 2023 - PresentGeorgia, Atlanta, UsResponsible for managing a large transformation program to drive down technical debt across the enterprise. Program entails collaborating across IT on the improvement of day-to-day processes, roles & responsibilities, data quality, and financial management of technical debt to lower costs and remove complexities in the overall architecture environment. -
Senior Project ManagerFreeman Jul 2019 - Jan 2023Responsible for Sales Enablement and Supply Chain initiatives. Currently, managing projects for a large Supply Chain Transformation program.In addition, serve as a subject matter expert in standing up and establishing an Enterprise Project Management Office.
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Senior Program ManagerFreeman Company Jul 2019 - Mar 2020Dallas, Texas, UsSuccessfully recovered large multi-year Transformation program for the introduction of new product and build system for trade shows and event which had a business case to significantly lower labor costs and drive revenue and market share.• Assessed and recalibrated program by revisiting and defining program objectives, scope, success criteria and definition of done along with identifying and addressing key gaps in the program (clear scope definition, risk/issue management, team roles & responsibilities, change management strategy, etc…) • Implemented key program and project management methodologies, processes and work products • Coached and mentored program team on project management best practices, team collaboration, project vs regular day to day work prioritization and overall communication between teams• Provided senior leadership with coaching on project management best practices and how they differ from day to day Operations Management, and why they are required for the successful implementation of large transformation programs• Worked extensively with cross functional teams and leaders on project execution, risks/issue management and scope containment• Implemented and coached program team on Agile and Scrum best practices for program execution• Coached and facilitated process improvement workshops to define future state process, SOPs and supporting technology, people and organization enablers• Facilitated the definition of the overall program Change Management strategy and managed internal team and contracted vendor which lead and implemented program change initiatives• Defined program reporting and was responsible for helping the program team provide greater program visibility and transparency throughout the organization• Played leadership role in helping client with the startup of new Enterprise Project Management Office through defining key project management processes, work products and templates -
Senior Program Manager (Contract)Gamestop And Interstate Batteries Jan 2017 - Jul 2019Manage several large initiatives from standing up distribution centers and associated systems to package selection and planning for a digital platform.• Collaborated with Executives and Senior Leadership in the identification and development of key transformation strategies • Developed overall annual approach for the prioritization of programs and projects• Collaborated with senior business sponsors and IT Finance on the development of program/project business cases• Managed and reported to stakeholders all financial aspects and forecasting of the company portfolio of projects• Provided oversight to scoping, planning, and execution of programs to ensure on time delivery of schedules and budgets• Oversaw multiple, large, complex solution implementation and business process project initiatives from inception through stabilization• Defined program governance model, controls, resource allocation plans, and overall work schedule for programs• Managed the global Implementation of new Salesforce ecommerce platform along with serval enhancement projects for IBM Order Management, APTOS POS and Akeneo PIM• Facilitated and drove the removal of project impediments (risks and issues) with internal and/or external stakeholders• Provided and managed program communications to all levels of the organization internally, externally, and globally
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Director Of Program ManagementRent-A-Center Jun 2012 - Jan 2017Plano, Tx, UsDirected and facilitated efforts to establish EPMO and defined policies, governance and procedures for projects utilizing PMBOK and PMI standards. Worked with senior IT leaders on the implementation of Agile SAFe development and the establishment of key roles for supporting Scrum framework. • Managed a portfolio of programs/projects up to $50M annually• Partnered with senior business leaders and executives in the definition of strategic growth and cost saving opportunities.• Facilitated the process for developing business cases to justify projects with key business stakeholders and Finance.• Worked with executive leadership and senior business leaders in prioritizing programs and establishing annual portfolio of programs• Implemented new processes and controls for reviewing and approving new project requests.• Collaborated heavily with Finance on the structuring, planning, forecasting and management of portfolio financials• Developed companywide reporting improving program transparency, governance and decision making• Managed and implemented several large-scale programs such as: Supply Chain with 3PLs (NFI), eCommerce (SAP Hybris), Payments (Vantiv), ERP System (SAP), Replenishment and Forecasting (Oracle), and Warehouse Management (Red Prairie). -
Senior Program Management ConsultantIbm Global Business Services Feb 2008 - May 2012Armonk, New York, Ny, UsServed as a subject matter expert in strategy definition, capability analysis, and maturity modeling for transformation programs serving industry-leading clients. Managed IBM and client teams in implementing solutions, structure, process development, and governance while ensuring all timeline and budget constraints were achieved.• Defined and developed strategic transformation programs with senior partners for large retail clients across the nation• Served as Subject Matter expert in the definition of supporting solutions and required enabling programs/projects during the Sales Cycle with clients• As part of strategy definition, defined client Capabilities Maps and Maturity Models to facilitate the understanding of current state maturity for capabilities and the journey to achieving short/long term objectives and goals• Led efforts in the development of supporting business cases and supporting program/project budgets• Defined and drove PMLC policies, processes, tools and governance for initiating, planning, executing, monitoring and controlling, and closing of programs and projects• Collaborated with key project stakeholders in IT on the determination of project delivery methodology (Waterfall, Agile, SAFE, Iterative) and definition of key project deliverables• Collaborated with project managers and project teams on the determination of key deliverables for projects to ensure the successful implementation of solutions• Managed the communications and program expectations with all key stakeholders of projects • Procured program and project resources required for the successful implementation of programs/projects• Created innovated contingency plans to account for issues and risks to keep programs on schedule and delivered communication of plans crossing functional teams, senior leadership, and executives• Worked with quality assurance staff to define testing strategies and plans and managed user acceptance testing
Troy Mellow Skills
Troy Mellow Education Details
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Washington State UniversityGeneral
Frequently Asked Questions about Troy Mellow
What company does Troy Mellow work for?
Troy Mellow works for Freeman
What is Troy Mellow's role at the current company?
Troy Mellow's current role is Senior Project Manager.
What is Troy Mellow's email address?
Troy Mellow's email address is tr****@****nco.com
What schools did Troy Mellow attend?
Troy Mellow attended Washington State University.
What skills is Troy Mellow known for?
Troy Mellow has skills like Management, Cross Functional Team Leadership, Business Process Improvement, Forecasting, Retail, Six Sigma, E Commerce, Management Consulting, Solution Architecture, Analysis, System Testing, Business Analysis.
Who are Troy Mellow's colleagues?
Troy Mellow's colleagues are Amber Tessicini, John Reed, Leticia C., Nick Shiah, Ricardo Cuellar-Ramirez, Michele Narloch, Bill Martin.
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