Sr Program Mgr / Dir Pro-Services: Oversaw a portfolio of key accounts providing program delivery and governance and representing professional services organization in the sales process for the payments industry. Principle Program/Project Mgr: Accountable for execution of all phases of professional services implementation and development projects for payment systems (transaction banking and retail industries). • Accountable for pre-sales support, requirements gathering, scheduling, planning, implementing, controlling, production roll-out, executive reporting and all other aspects of projects to bring successful completion of contract obligations. • Applied experience with cloud hosting private and public (Azure) for IaaS, PaaS, and SaaS. • Accountable for mentoring PMs and key contributor providing guidance to the PMO for project life cycle process improvement and planning methodologies (waterfall and agile). • Completed projects in the U.S.A, Mexico, Venezuela, india and Colombia. Portfolio sample: PayPal, US Bank, Wells Fargo, Whole Foods, Bank of Montreal, MasterCard, Visa, HSBC, and numerous other high-profile clients. Intermediate Spanish language.

Managed technical personnel and provided oversight of 7 U.S. states voter registration data centers and associated networks. Project managed software implementations and professional services for state wide voter registration systems. Created project management procedures for implementations, upgrades and maintenance of internal and external systems.Direct reports consisted of DBAs, system architect and systems engineers.

Provided leadership, program management and engineering solutions for all related technologies and business aspects in building from the ground up a wireless Internet Service Provider.