Ronald Fago Email & Phone Number

Hershey, Pennsylvania, Us

As a content author at Hershey, I have the following responsibilities and roles:- Create and publish new pages and experience fragments and execute workflows on Hersheyland.- QA and UAT of new and existing pages to ensure website quality and recommend solutions.- Create and maintain documentation of all AEM components and authoring steps and requirements.- Consistently collaborate with cross functional teams to build and update pages and ensure website content aligns with overall business strategy.- Use Asana to work with internal and external teams to gather requirements, track project timelines, and ensure timely execution of tasks.

Minneapolis, Minnesota, Us

At Deluxe, I was a Web Coordinator at Deluxe, where I utilized AEM to author, edit, and update content on Deluxe websites. I was trained in Adobe Target to run A/B tests on webpages to determine the best way to organize webpage content and components based on data from Adobe Analytics. Gained experience working with offshore teams, using customer centric mindset when working with internal and external teams, efficiently working with constantly changing priorities and quick turn around times.In this position, my responsibilities grew to include ensuring the site is AA ADA compliant using Crownpeak as a way to determine what issues exist on the site. I am responsible for either fixing any issues that pop up, as well as bringing up any more technical issues to the development team.I also gained experience in using programs such as Quantum Metric, Workfront, Screaming Frog, ContentSquare, and Jira.

Sparks Glencoe, Maryland, Us

In this position, I am responsible for creating social media content for LBC, as well as helping with administrative work.

Rockville, Md, Us

At ASHA, I am responsible for writing and editing copy for articles, blog posts, and newsletters. I also am responsible for creating engaging social media content for ASHA Assistants.

Cincinnati, Oh, Us

Executed the recreation of CECH's website using Adobe Experience Manager (AEM) to update content and transition the website to an accessible format. Championed the revitalization of CECH's social media accounts (Facebook, Twitter, Instagram) and increased total followers by 13%, engagement by 33% and overall impressions by 63% across all social media platforms over a 6 month time period. Responsible for project to update SEO keywords on degree program web pages as well as utilizing Google Analytics to dosument and analyze website traffic. This position has been part-time during the semester and full-time during summers and university breaks.

Cincinnati, Ohio, Us

Assisted in theory development, literature reviews, experimental design, survey creation, data collection, field research, data cleaning, and data analysis. Provided support in the recruitment of participants and the management of their accounts. Managed and executed experiments in a laboratory setting with an average capacity of 400 participants a week.

Washington, Dc, Us

I returned to ZCOMM for another summer, this time as a contractor, and my responsibilities included scheduling interviews and pitching client events to media outlets. I also communicated with clients and partnering organizations to update all parties on event details, and provided support in organizing the events themselves and ensured that they had a media presence. I included a link to a post on the AVMA website, which speaks to the success of the event. I was responsible for scheduling over 25 interviews at this convention.

Washington, Dc, Us

I had the wonderful opportunity to work at ZCOMM for a semester, thanks to The Washington Center program. I discovered my love for the city during my time here and got along well with my coworkers and superiors. During my time here I helped plan events for clients, frequently communicated with current and potential clients and partners, and managed social media accounts. By far my favorite project was with Lightscape Foundation, where I helped organize the World Press Photo Exhibition. I have included a link to one of the articles about the exhibition, where I was in charge of pitching the story.

Evansville, In, Us

This was my first job and I am very proud of the work I did here. It taught me a lot about customer service and time management.

Bachelor Of Business Administration - Bba, Marketing

Education record