Ronald Buts

Ronald Buts Email and Phone Number

All-round Product Specialist @ Stager
Ronald Buts's Location
Rotterdam, South Holland, Netherlands, Netherlands
Ronald Buts's Contact Details

Ronald Buts personal email

About Ronald Buts

Ronald Buts is a All-round Product Specialist at Stager. He possess expertise in social media, marketing communications, dutch, social media marketing, event management and 10 more skills.

Ronald Buts's Current Company Details
Stager

Stager

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All-round Product Specialist
Ronald Buts Work Experience Details
  • Stager
    All-Round Product Specialist
    Stager Apr 2024 - Present
    Rotterdam, South Holland, Netherlands
  • Ticketswap
    Team Lead Partnerships | Operations
    Ticketswap Aug 2022 - Jan 2024
    Leading a team of 2-5 persons that was responsible for a safe integration with 30+ ticket providers across the world. Monitoring sold tickets for 6000+ partnered events, detecting errors, and making sure to reduce these to deliver a smooth experience for our users while using the platform and visiting the event.
  • Ticketswap
    Team Lead Customer Support | Aftersales
    Ticketswap Jan 2021 - Aug 2022
    Leading a team of 8 people while fighting against a backlog of thousands of cases. Introducing team members to the platform, and workflows and teaching them how to communicate efficiently. Constantly collecting user feedback and improving our platform in collaboration with internal stakeholders.
  • Ticketswap
    Platform Operations / Social Media / Ux Research
    Ticketswap Mar 2020 - Dec 2021
    Due to Corona the company significantly downsized, therefore tasks varied. We constantly informed ticket buyers of tens of thousands of canceled and postponed events and set up a flow for a smoother user experience for these affected events. I kept our social channels alive and set up the first user research in the company.
  • Ticketswap
    Customer Support | Aftersales
    Ticketswap Dec 2017 - Jan 2021
    Amsterdam Area, Netherlands
    Mediated in over 10k cases between a buyer and seller of a ticket. Detected issues in the platform while doing so and translated these into stories for our product teams. Delivered a constant NPS score of ±62.
  • Klm Royal Dutch Airlines
    Customer Care Executive
    Klm Royal Dutch Airlines Dec 2016 - Dec 2017
  • Klm Royal Dutch Airlines
    B2C Agent | Cygnific
    Klm Royal Dutch Airlines Apr 2016 - Dec 2016
    Amsterdam En Omgeving, Nederland
  • Trip2Go.Nl
    Project Manager
    Trip2Go.Nl Aug 2015 - Jan 2016
    Amsterdam Area, Netherlands
    The rise and fall of Trip2Go.nl I could write a book about it. Unfortunately, the company did not survive. Learned a lot though. Last legacy can be found here:
  • International Deal Services (Ids)
    Account Management
    International Deal Services (Ids) Apr 2015 - Jan 2016
    Amsterdam Area, Netherlands
    IDS biedt vakanties aan via diverse dealsites binnen Europa zoals Vakantieveilingen, Groupon en Actievandedag.nl
  • Westergasfabriek
    Facilitair Medewerker | Opbouw Crew
    Westergasfabriek Jun 2014 - Jun 2015
    Amsterdam
    Voorbereiding, productie en nazorg van diverse groot- en kleinschalige evenementen. Vooral gewoon keihard leren werken.
  • Slukat Learning Center
    English Teacher, Volunteer
    Slukat Learning Center Apr 2014 - Jun 2014
    Denpasar Area, Bali, Indonesia
    Engelse les gegeven aan kinderen tussen de 8 en 17 jaar oud bij Slukat Bali. Slukat is een project waar gratis onderwijs wordt aangeboden aan kinderen die daar zelf de financiële middelen niet voor hebben. Een ervaring die ik aan iedereen aan kan raden: https://www.slukatbali.or.id/
  • Perceptum
    Projectleader
    Perceptum Oct 2012 - Oct 2013
    Amsterdam Area, Netherlands
    Perceptum is een startup gericht op onderwijsinnovatie. Voornamelijk gewerkt aan het opzetten van een Nederlandstalige Khan Academy welke in diverse klaslokalen gebruikt werd ter ondersteuning van het gewone lespakket. Opgezet dankzij een samenwerking tussen onderwijzers, onderwijsintstellingen en ons eigen development team.
  • Dirk Van Den Broek
    Supermarket Owner
    Dirk Van Den Broek Jun 2004 - Oct 2012
    Noordwijkerhout
    Not really the owner.
  • Mobile Marketing Nederland
    Graduation Internship
    Mobile Marketing Nederland Apr 2012 - Jul 2012
    Amstelveen
    Onderzoek gedaan naar de behoeften en toekomst van mobiele marketing bij de top 500 adverteerders van Nederland. "Perceptions on Mobile Marketing in The Netherlands".
  • Lumata
    Internship Trainee
    Lumata Feb 2012 - Apr 2012
    Amstelveen
    Hotsms.nl --> Lumata --> WeDigital
  • Grand Hotel Huis Ter Duin
    Stagiair Marketing En Communicatie
    Grand Hotel Huis Ter Duin Jan 2011 - Jul 2011
    Noordwijk
  • Twynstra Gudde
    Stagiair Communicatie
    Twynstra Gudde Jan 2007 - Feb 2007
    Amersfoort

Ronald Buts Skills

Social Media Marketing Communications Dutch Social Media Marketing Event Management Online Advertising Spss Marketing Strategy English Corporate Communications Marketing Online Marketing Market Research Public Relations Facebook

Ronald Buts Education Details

Frequently Asked Questions about Ronald Buts

What company does Ronald Buts work for?

Ronald Buts works for Stager

What is Ronald Buts's role at the current company?

Ronald Buts's current role is All-round Product Specialist.

What is Ronald Buts's email address?

Ronald Buts's email address is ro****@****ail.com

What schools did Ronald Buts attend?

Ronald Buts attended Ux Design Institute, Hogeschool Leiden, Universiteit Van Amsterdam, Northgo College.

What skills is Ronald Buts known for?

Ronald Buts has skills like Social Media, Marketing Communications, Dutch, Social Media Marketing, Event Management, Online Advertising, Spss, Marketing Strategy, English, Corporate Communications, Marketing, Online Marketing.

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