All-Round Product Specialist
Current
Apr 2024 - Present
Who is Ronald Buts? Overview
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Quick answer
Ronald Buts is listed as All-round Product Specialist at Stager, based in Rotterdam, South Holland, Netherlands. AeroLeads shows a matched LinkedIn profile for Ronald Buts.
Ronald Buts previously worked as Team Lead Partnerships | Operations at Ticketswap and Team Lead Customer Support | Aftersales at Ticketswap. Ronald Buts studied at Ux Design Institute.
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Email format at Stager
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Stager
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Profile bio
About Ronald Buts
Ronald Buts is a All-round Product Specialist at Stager. He possess expertise in social media, marketing communications, dutch, social media marketing, event management and 10 more skills.
Listed skills include Social Media, Marketing Communications, Dutch, Social Media Marketing, and 11 others.
Current workplace
Ronald Buts's current company
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17 roles
Ronald Buts work experience
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Team Lead Partnerships | Operations
Leading a team of 2-5 persons that was responsible for a safe integration with 30+ ticket providers across the world. Monitoring sold tickets for 6000+ partnered events, detecting errors, and making sure to reduce these to deliver a smooth experience for our users while using the platform and visiting the event.
Aug 2022 - Jan 2024
Team Lead Customer Support | Aftersales
Leading a team of 8 people while fighting against a backlog of thousands of cases. Introducing team members to the platform, and workflows and teaching them how to communicate efficiently. Constantly collecting user feedback and improving our platform in collaboration with internal stakeholders.
Jan 2021 - Aug 2022
Platform Operations / Social Media / Ux Research
Due to Corona the company significantly downsized, therefore tasks varied. We constantly informed ticket buyers of tens of thousands of canceled and postponed events and set up a flow for a smoother user experience for these affected events. I kept our social channels alive and set up the first user research in the company.
Mar 2020 - Dec 2021
Customer Support | Aftersales
Mediated in over 10k cases between a buyer and seller of a ticket. Detected issues in the platform while doing so and translated these into stories for our product teams. Delivered a constant NPS score of ±62.
Dec 2017 - Jan 2021
Customer Care Executive
Dec 2016 - Dec 2017
B2C Agent | Cygnific
Apr 2016 - Dec 2016
Project Manager
Trip2Go.Nl
The rise and fall of Trip2Go.nl I could write a book about it. Unfortunately, the company did not survive. Learned a lot though. Last legacy can be found here:
Aug 2015 - Jan 2016
Account Management
International Deal Services (Ids)
IDS biedt vakanties aan via diverse dealsites binnen Europa zoals Vakantieveilingen, Groupon en Actievandedag.nl
Apr 2015 - Jan 2016
Facilitair Medewerker | Opbouw Crew
Voorbereiding, productie en nazorg van diverse groot- en kleinschalige evenementen. Vooral gewoon keihard leren werken.
Jun 2014 - Jun 2015
English Teacher, Volunteer
Engelse les gegeven aan kinderen tussen de 8 en 17 jaar oud bij Slukat Bali. Slukat is een project waar gratis onderwijs wordt aangeboden aan kinderen die daar zelf de financiële middelen niet voor hebben. Een ervaring die ik aan iedereen aan kan raden: https://www.slukatbali.or.id/
Apr 2014 - Jun 2014
Projectleader
Perceptum is een startup gericht op onderwijsinnovatie. Voornamelijk gewerkt aan het opzetten van een Nederlandstalige Khan Academy welke in diverse klaslokalen gebruikt werd ter ondersteuning van het gewone lespakket. Opgezet dankzij een samenwerking tussen onderwijzers, onderwijsintstellingen en ons eigen development team.
Oct 2012 - Oct 2013
Jun 2004 - Oct 2012
Graduation Internship
Onderzoek gedaan naar de behoeften en toekomst van mobiele marketing bij de top 500 adverteerders van Nederland. "Perceptions on Mobile Marketing in The Netherlands".
Apr 2012 - Jul 2012
Feb 2012 - Apr 2012
Stagiair Marketing En Communicatie
Jan 2011 - Jul 2011
Stagiair Communicatie
Jan 2007 - Feb 2007
4 education records
Ronald Buts education
Education record
Bachelor'S Degree, Marketing And Communication
Propedeuse, Communicatiewetenschap
Atheneum (Vwo), Economics And Society
Northgo College
FAQ
Frequently asked questions about Ronald Buts
Quick answers generated from the profile data available on this page.
What company does Ronald Buts work for?
Ronald Buts works for Stager.
What is Ronald Buts's role at Stager?
Ronald Buts is listed as All-round Product Specialist at Stager.
Where is Ronald Buts based?
Ronald Buts is based in Rotterdam, South Holland, Netherlands while working with Stager.
What companies has Ronald Buts worked for?
Ronald Buts has worked for Stager, Ticketswap, Klm Royal Dutch Airlines, Trip2Go.Nl, and International Deal Services (Ids).
How can I contact Ronald Buts?
You can use AeroLeads to view verified contact signals for Ronald Buts at Stager, including work email, phone, and LinkedIn data when available.
What schools did Ronald Buts attend?
Ronald Buts studied at Ux Design Institute.
What skills is Ronald Buts known for?
Ronald Buts is listed with skills including Social Media, Marketing Communications, Dutch, Social Media Marketing, Event Management, Online Advertising, Spss, and Marketing Strategy.
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